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IRS Oversight Board

FAQs

Frequently Asked Questions

​What is the IRS Oversight Board?

The nine-member IRS Oversight Board was created by Congress under the IRS Restructuring and Reform Act of 1998. The Board’s responsibility is to oversee the IRS in its administration, management, conduct, direction, and supervision of the execution and application of the internal revenue laws.

Why was the Board created?

The Board was created to provide long-term focus and specific expertise in guiding the IRS so it may best serve the public and meet the needs of taxpayers. The National Commission on Restructuring the IRS recommended the creation of the Board to provide “experience, independence, and stability” to the IRS so that it may move forward in a cogent, focused direction.

Who are members of the Board?

​Seven Board members are appointed by the President of the United States and confirmed by the Senate for five-year terms. These members have professional experience or expertise in key business and tax administration areas. Of the seven, one must be a full-time federal employee or a representative of IRS employees. The Secretary of Treasury and the Commissioner of Internal Revenue are also members of the Board.

Can I become a member of the Board?

Candidates must be appointed by the President of the United States and confirmed by the Senate, and must have professional experience and expertise in one or more of the following areas:

  • management of large service organizations;
  • customer service;
  • federal tax law, including tax administration and compliance;
  • information technology;
  • organization development;
  • the needs and concerns of taxpayers;
  • and the needs and concerns of small business.

Members are appointed based on qualifications without regard to political affiliation.

What does the IRS Oversight Board do?

The Board operates much like a corporate board of directors, but is tailored to fit a public sector organization. The Board provides the IRS with long-term guidance and direction, and applies its private-sector experience and expertise in evaluating the IRS’ progress in improving its service. It reviews and approves IRS strategic plans and its budget requests, and evaluates IRS efforts to monitor its own performance. The Board reviews the evaluation and compensation of senior IRS officials. It also recommends candidates to the President to serve as IRS Commissioner, and can recommend a commissioner’s removal.

How does the Board interact with taxpayers and stakeholders?

The Board reaches out to a wide variety of stakeholders to understand their views on tax administration and its impact on taxpayers. The Board interacts regularly with external groups that include tax professionals, taxpayer advocacy groups, representatives of state tax departments, IRS advisory committees, IRS employees, the National Treasury Employees Union, and other groups that have an interest in tax administration. The Board also conducts an annual survey of taxpayers’ attitudes about compliance and other issues relating to tax administration. ​

When does the Board meet? Can I attend a Board meeting?

The Board regularly meets in sessions and holds at least one public meeting each year. The Board’s web site at www.irsoversightboard.treas.gov provides information on the Board’s meetings. Following its public meetings, the Board posts its agenda and stakeholder statements on its web site. Press releases describing regular meetings are also available on the web site.

How can I follow the Board’s work?

The Board publishes an annual report, as well as a report reviewing the progress of IRS’ electronic tax filing efforts. The Board may also publish interim reports throughout the year on specific topics, such as the budget. All reports are available on the Board’s web site. The Board also is invited to testify before Congress periodically. The Board’s testimony is posted on its web site. The Board distributes press releases describing its activities to the media at the end of each of its meetings.

Can the Board help me with a problem I’m having with the IRS?

Under the law, the Board cannot be involved in specific IRS law enforcement activities, including examinations, collection activities, or criminal investigations. The Board also cannot be involved in specific procurement activities or most personnel matters. The Board does not develop or formulate tax policy on existing or proposed tax laws. However, the Board has an ongoing interest in IRS operations and administration and would be interested in the insights and observations of those working with the IRS. These insights can be helpful in understanding the IRS’ progress in communicating and implementing its long-term plans.

​Where is the Board’s office? How can I reach the Board?

The Board maintains a staffed office in Washington, DC.

Correspondence should be sent to:
IRS Oversight Board
1500 Pennsylvania Avenue, NW
Washington, DC 20220

E-mail: Oversight_Board@treasury.gov

FAQs Icon Heading

​Common Questions

  • General Tax Questions:
    Call the IRS at 1-800-829-1040
  • Status of your IRS tax refund:
    Go to Where’s My Refund?
  • Problems with your tax account that you have tried unsuccessfully to resolve with the IRS?
    Call the Taxpayer Advocate at 1-877-777-4778 - or -  TTY/TDD: 1-800-829-4059
  • Suspect misconduct, waste, fraud, or abuse by an IRS employee or tax service provider?
    Call the Treasury Inspector General for Tax Administration (TIGTA) at 1-800-366-4484 or TTY/TDD 1-800-877-8339


Contact Us


IRS Oversight Board
1500 Pennsylvania Avenue, NW    
Washington, DC 20220 
Phone: 202-622-2581
Fax:  202-622-7944
Email: Oversight_Board@treasury.gov