TREASURY INSPECTOR GENERAL FOR TAX ADMINISTRATION

 

 

Treasury Inspector General for Tax Administration – Federal Information Security Management Act Report for Fiscal Year 2005

 

 

 

October 2005

 

 

This report has cleared the Treasury Inspector General for Tax Administration disclosure review process and information determined to be restricted from public release has been redacted from this document.

 

 

Phone Number   |  202-927-7037

Email Address   |  Bonnie.Heald@tigta.treas.gov

Web Site           |  http://www.tigta.gov

 

 

 

Background

 

The Federal Information Security Management Act (FISMA)[1] requires each Federal Government agency to report annually to the Office of Management and Budget (OMB) on the effectiveness of its security programs.  In addition, the FISMA requires that each agency shall have performed an annual independent evaluation of the information security program and practices of that agency.  In compliance with the FISMA requirements, the Treasury Inspector General for Tax Administration (TIGTA) performs the annual independent evaluation of the security program and practices of the Internal Revenue Service.

The OMB provides information security performance measures by which each agency is evaluated for the FISMA review.  The OMB uses the information from the agencies and independent evaluations to help assess agency-specific and Government-wide security performance, develop its annual security report to Congress, assist in improving and maintaining adequate agency security performance, and assist in the development of the E-Government Scorecard under the President’s Management Agenda.

Attached is the TIGTA’s Fiscal Year 2005 FISMA report.  The report was forwarded to the Treasury Inspector General for consolidation into a report issued to the Department of the Treasury’s Chief Information Officer.

 

October 7, 2005

 

 

MEMORANDUM FOR Louis King

                                         Director, Information Technology Audits

                                         Office of the Treasury Inspector General

                                        

FROM:                            Michael R. Phillips /s/ Michael R. Phillips

                                         Deputy Inspector General for Audit

 

SUBJECT:                     Treasury Inspector General for Tax Administration – Federal Information Security Management Act Report for Fiscal Year 2005

 

We are pleased to submit the Treasury Inspector General for Tax Administration’s (TIGTA) Federal Information Security Management Act (FISMA)[2] report for Fiscal Year (FY) 2005.  The attached spreadsheet presents our independent evaluation of the status of information technology security at the Internal Revenue Service (IRS).  Our evaluation was based on Office of Management and Budget (OMB) reporting guidelines.

During FY 2005, the IRS made strides toward improving security in the bureau.  Most significantly, the IRS developed a corporate approach to FISMA by elevating its FISMA processes and procedures into an enterprise-wide program.  A cross-organizational FISMA working group was created, reporting to an Executive Steering Committee for the development and effective collaboration of FISMA activities.  The FISMA working group developed a Concept of Operations, established security roles and responsibilities, and identified budget and resource requirements.  Executive position descriptions now reflect security responsibilities.  Additionally, a Security Program Management Office was established within each business unit to provide guidance and consistency across the IRS business units in implementing FISMA requirements.  IRS business unit owners were more involved in the annual self-assessments of applications.  In addition, the IRS developed new Plans Of Action and Milestones (POA&M) and discarded those used in prior years.  The new POA&M process should enable the IRS to make risk-based, cost effective decisions to correct security weaknesses.

Recognizing that it will take time to achieve long-term improvements, we found that the process changes taken by the IRS have not yet had a positive effect on some measurements requested by the OMB.  Specifically, we noted concerns with the IRS’ system inventory categorization, certification and accreditation, continuous monitoring, tracking corrective actions, training employees with key security responsibilities, contractor oversight, and security configuration policies.

As a result, we believe that sufficient attention is not yet being given to the security of all sensitive systems and to contractor activities.  The IRS continues to use a large number of systems containing sensitive taxpayer data that have been ranked as low risk, most of which have not been certified and accredited, and have not been adequately tested on an annual basis.

To complete our review, we chose a representative subset of 17 systems including 7 general support systems[3] and 10 major applications.[4]  We also evaluated certifications and accreditations for 10 systems, assessed whether employees with significant security responsibilities were identified and sufficiently trained, and determined the extent of the IRS’ oversight of contractors who have access to Federal tax data.  Our concerns are outlined below.

Systems Inventory   OMB guidance for the FY 2005 FISMA reporting states, “FISMA applies to information systems used or operated by an agency or a contractor of an agency or other organization on behalf of an agency.  All systems meeting this definition shall be included in the report.”

The IRS has a total of 280 systems in its inventory which we believe should have been reported in its FY 2005 FISMA submission.  However, the IRS reported 82 general support systems and major applications, which we believe is contrary to OMB guidance.  The IRS considers the remaining 198 systems to be non-major systems.  The IRS assigned all of its non-major applications to a general support system with the assumption that the general support systems provide the majority of the security controls for the non-major applications.  For its approach to be effective, the IRS must assess the risk of all systems, document the controls for each system, and assign accountability for the specific controls.

Federal Information Processing Standards (FIPS) Publication 199, Standards for Security Categorization of Federal Information and Information Systems, requires that the risk of all systems must be categorized as high, moderate, or low considering the confidentiality, integrity, and availability requirements of the information processed by the systems.  National Institute of Standards and Technology (NIST) Special Publication 800-60, Guide for Mapping Types of Information and Information Systems to Security Categories, must be used in categorizing the risk for the information systems.  The IRS applied the FIPS 199 security categorization to all of its systems, however, the IRS did not use the guidance provided in NIST SP 800-60 in performing the risk categorization of its non-major systems.  All non-major applications were ranked as low risk for confidentiality, integrity, and availability even though several contained sensitive taxpayer and employee information.  NIST SP 800-60 states that taxpayer information should be considered at least a moderate risk.  The risk categorization is important because it helps determine the level of security controls needed for each system.  By not applying the NIST standards to the non-major applications, sufficient security controls may not be identified and implemented.  The Chief, Mission Assurance and Security Services (MA&SS) advised that a priority for Fiscal Year 2006 will be to more thoroughly review and re-validate the currently assigned risk impact levels of its non-major applications, using the guidance provided in NIST SP 800-60.

National Institute of Standards and Technology (NIST) Special Publication 800-18, Guide for Developing Security Plans for Federal Information Systems, states that when non-major applications are bundled with a general support system, the security requirements for each of the non-major applications be included in the general support system’s security plan.  None of the general support system security plans we reviewed addressed specific controls for non-major applications nor assigned specific accountability for those controls.

While the IRS’ general support systems provide security controls to prevent hackers from entering the network, application-level controls are also critical to prevent unauthorized accesses to sensitive data by employees and contractors who already have access to the IRS network.  Since risk categorizations have not been applied using NIST guidelines and because specific controls have not been documented and accountability for those controls has not been assigned, we are concerned that business unit owners of non-major applications are relying too heavily on the general support system controls to protect sensitive data.  Results of our review of certifications and accreditations and annual self-assessments described below add to our concerns.

Certification and Accreditation  NIST Special Publication 800-37, Guide for the Security and Accreditation of Federal Information Systems, requires that all systems must be certified and accredited every three years or when major changes to systems occur.  In the IRS, the Chief, MA&SS is the certifying authority for all systems.  The Chief, MA&SS must test the systems and provide the results to the business unit owner along with the systems’ security plans, and POA&Ms to correct weaknesses.  Business unit owners must then evaluate the information and determine whether to accredit the system, thereby giving it an authority to operate.  By accrediting the system, the business unit owner accepts responsibility for the security of the system and is fully accountable for any adverse impacts if security breaches occur.

The IRS reported that 90 percent of its 82 general support systems and major applications were certified and accredited.  However, if all systems were reported as we believe OMB requires, only 35 percent of its 280 systems should have been reported as certified and accredited.

We conducted a more thorough review of 10 systems that had been certified and accredited to evaluate the IRS process.  Our review included documentation for 6 general support systems and 4 major applications.  During FY 2005, the IRS prioritized its efforts by focusing attention first on its general support systems.  The IRS certified and accredited the general support systems in compliance with NIST standards, except security plans did not include controls for the bundled non-major applications as we discussed earlier.

The IRS has recently begun to focus attention on improving the certification and accreditation process for its major applications.  In our review of 4 major applications, System Security Plans and Security Test and Evaluation documents for major applications did not comply with NIST standards.  Controls presented in the plans were not sufficiently detailed and were not based on risk levels established by FIPS Publication 199.  Tests did not include all system components such as encryption, telecommunication links, and user account management.  Only 16 percent of the systems we reviewed showed that contingency plans had been tested.  The IRS has not yet focused attention on the certification and accreditation process for its non-major applications.

Continuous Monitoring  In addition to certifying and accrediting systems every 3 years, NIST 800-37 requires that a system of continuous monitoring of systems be in place.  System owners must complete a self-assessment required by NIST at least annually.

In our opinion, self-assessments conducted by the IRS using NIST SP 800-26 did not include adequate testing of application controls.  System owners often referred only to the general support system controls to address security elements that should have been reviewed at the application level.  For example, a question on the self-assessment for a major application, the Tax Return Data Base asks, “Are personnel files matched with user accounts to ensure that terminated or transferred individuals do not retain system access?”  The response stated that controls are implemented and the scoring is based on a composite score of several general support systems.  The IRS responded similarly to questions regarding password controls and audit trails for the Combined Annual Wage Reporting, a major application that allows the IRS and the Social Security Administration (SSA) to improve the accuracy of annual wage data reported by comparing tax payments on IRS and SSA forms.  In each of these examples, no references were made in the self-assessment document to the application controls, only to the controls of the general support system.

We found in our representative subset of 17 systems, that 9 systems (53 percent) had been certified during FY 2005.  We considered these systems to have been tested and evaluated in FY 2005.

Tracking Corrective Actions   As previously mentioned, during FY 2005 the IRS revised its POA&M process and we are hopeful that the changes will be effective.  The IRS advised that it is tracking all security weaknesses in a database and developing POA&Ms for the high priority weaknesses that they can address with available resources.  Since the POA&Ms were not completed by the IRS until early September 2005, we did not have an opportunity to evaluate the IRS’ prioritization of weaknesses.  We were able to determine that the POA&Ms:

·         include weaknesses from IRS internal reviews, as well as most TIGTA and Government Accountability Office reviews.

·         are tailored to specific applications and no longer capture standard, repetitive wording as they did in past years. 

·         indicate that the IRS appears to have analyzed and prioritized weaknesses and have included corrective actions in the POA&Ms.

While additional refinements will be made during the coming year, we find the progress made in this area noteworthy.

Training Employees with Key Security Responsibilities The OMB requires that all employees with key security responsibilities be given security-related training at least annually.  In FY 2004, we reported that the Office of Mission Assurance and Security Services did not have an adequate tracking process in place to ensure all employees with significant security responsibilities were identified and trained.  As a result, the IRS did not accurately identify the number of employees with significant security responsibilities or the number of employees trained.

In FY 2005, security awareness training was provided to all of its employees and contractors.  In its FY 2005 FISMA submission, the IRS reported it has 2,737 employees with significant information technology security responsibilities and that 300 (11 percent) of those employees received specialized training.  We could not verify this information since the IRS still has no tracking system in place to identify persons with significant security responsibilities and the specialized training completed.  The IRS advised that it plans to implement a tracking system in FY 2006.

In prior audits, we have attributed several security weaknesses to a lack of adequate training for system administrators.  Since only 11 percent of these employees have been trained this year according to the IRS, we expect these weaknesses to persist.

Oversight of Contractors  FY 2005 OMB guidance for completing the agency and Inspector General FISMA reports states that agency IT security programs apply to all organizations which possess or use Federal information, or which operate, use, or have access to Federal information systems on behalf of a Federal agency.  Such other organizations may include contractors, grantees, State and local governments, industry partners, etc.  FISMA guidelines emphasize OMB longstanding policy concerning sharing government information and interconnecting systems.  Therefore, Federal security requirements continue to apply and the agency is responsible for ensuring appropriate security controls.  Agencies must develop policies for information security oversight of contractors and other users with privileged access to Federal data.  We believe the following conditions indicate a need for significantly increased IRS oversight of contractors and state agencies that have access to Federal tax data.

We conducted a separate review this year of the monitoring of contractor access to networks and data.[5]  The overall objective of this review was to determine whether IRS management implemented adequate controls over the PRIME contractor’s[6] access to IRS networks and data.  We found the IRS gave the PRIME contractor the authority to add, delete, and modify its own employees’ user accounts on IRS systems.  Our review showed that the PRIME contractor added user accounts without any oversight by the IRS during at least a 1-year period. 

We also conducted a separate review to determine whether State tax agencies were protecting Federal tax information provided by the IRS from unauthorized use and disclosure.[7]  Internal Revenue Code (I.R.C.) 6103 requires the IRS to disclose Federal tax information to various state and Federal agencies.  State tax agencies can use this information to identify non-filers of State tax returns, determine discrepancies in the reporting of income, locate delinquent taxpayers, and determine whether IRS adjustments have State tax consequences.  The IRS is responsible for ensuring that State tax agencies properly safeguard federal tax information.  To do this, the IRS’ Safeguard Program encompasses reviewing and approving Safeguard Procedures and Safeguard Activity Reports submitted by State tax agencies and conducting on-site Safeguard Reviews of each state tax agency at least once every 3 years.  Based on the instructions published by the OMB, it is our opinion that, as users of vast amounts of Federal tax data, the States should be required to protect that data in accordance with FISMA requirements.  Accordingly, State agencies should be required to conduct annual self-assessments using NIST Special Publication 800-26 and to track and monitor corrective actions using POA&Ms.

However, the IRS does not require State agencies to conduct self-assessments of its systems using NIST Special Publication 800-26 and does not require them to monitor and track corrective actions using POA&Ms.  In addition, the IRS has not provided sufficient and timely reviews over the security of Federal tax information maintained by the States.  The IRS believes that States are not required to comply with FISMA requirements because they do not use the Federal tax data they receive on behalf of the IRS.    

Security Configuration Policies   Detailed security testing results were not provided for our review for any systems.  Therefore, we could not evaluate the extent of implementation of the security configuration policies.

If you have any questions, please contact me or Margaret E. Begg, Assistant Inspector General for Audit (Information Systems Programs), at (202) 622-8510.

Attachment

Details of the TIGTA’s FISMA Analysis

 

The spreadsheet was removed due to its size.  To see the spreadsheet, please go to the Adobe PDF version of the report on the TIGTA Public Web Page.


[1] The FISMA is part of the E Government Act of 2002, Pub. L. No. 107-347, Title III, Section 301, 2002.

[2] The FISMA is part of the E Government Act of 2002, Pub. L. No. 107-347, Title III, Section 301, 2002.

[3] A general support system is an interconnected set of information resources under the same direct management control that shares common functionality.

[4] A major application requires special management oversight because of the information it contains, processes, or transmits, or because of its criticality to the organization’s mission.

[5] Monitoring of PRIME Contractor Access to Networks and Data Needs to Be Improved (Reference Number 2005-20-185, dated September 2005).

[6] The PRIME contractor is the Computer Sciences Corporation, which heads an alliance of leading technology companies brought together to assist with the IRS’ efforts to modernize its computer systems and related information technology.

[7] Increased IRS Oversight of State agencies Is Needed to Ensure Federal Tax Information Is Protected (Reference Number 2005-20-184, dated September 2005).