TREASURY INSPECTOR GENERAL FOR TAX
ADMINISTRATION
Automating the Penalty-Setting Process for Information
Returns Related to Foreign Operations and Transactions Shows Promise, but More
Work Is Needed
May 2006
Reference Number: 2006-30-075
This report has cleared the Treasury Inspector General for Tax Administration disclosure review process and information determined to be restricted from public release has been redacted from this document.
Redaction Legend:
2b = Law Enforcement Guideline(s)Phone Number |
202-927-7037
Email Address | Bonnie.Heald@tigta.treas.gov
Web Site |
http://www.tigta.gov
May 10, 2006
MEMORANDUM FOR COMMISSIONER, SMALL
BUSINESS/SELF-EMPLOYED DIVISION
COMMISSIONER, LARGE AND MID-SIZE BUSINESS DIVISION
FROM: Michael R. Phillips /s/ Michael R. Phillips
Deputy Inspector General for Audit
SUBJECT: Final Audit Report – Automating the Penalty-Setting Process for Information Returns Related to Foreign Operations and Transactions Shows Promise, but More Work Is Needed (Audit # 200530017)
This report presents the results of our review of the Internal Revenue Service’s (IRS) penalty-setting process for information returns related to foreign operations and transactions. The overall objective of this review was to evaluate whether the IRS sufficiently uses penalties to encourage filing compliance for entities with Forms 5471 and 5472[1] reporting requirements. In general, Forms 5471 and 5472 are information documents that are attached to income tax returns of individuals and businesses to report results of foreign operations and amounts from certain transactions with foreign-related parties. With American businesses expanding to overseas markets and more foreign entities doing business in the United States, the IRS increasingly needs and uses the information provided on these Forms ****2(b), 2(d)****.
Synopsis
Forms 5471 and 5472 play an important role in promoting compliance in the international tax arena. Their importance is reflected in the severity of the penalties that can be imposed for not filing them timely. The penalty for not filing a required Form 5471 or 5472, or for not filing it timely, is $10,000. The $10,000 penalty can also be applied if a Form was filed timely but was substantially incomplete when filed.
The IRS is missing
opportunities to promote better compliance with the filing requirements for
Forms 5471 and 5472 by not assessing the late-filing penalties more often. We analyzed statistically valid samples of
Forms 5471 and 5472 filed for Tax Year 2002 to estimate how many of the Forms
were filed late yet avoided the late-filing penalty. We found 3 percent of the Forms in our samples
were late (i.e., attached to income tax returns that were filed late), but not 1 return had a penalty assessed for the late
filing of the Forms 5471 or 5472. Projecting
the results of our samples to the total of 245,419 Forms 5471 and 5472 that
were processed for Tax Year 2002, we estimate 7,929 Forms were filed late but
were not assessed a late-filing penalty.
The late-filing penalties on these 7,929 Forms, at $10,000 per Form, would
have totaled approximately $79.2 million if these taxpayers did not have a reasonable
cause for filing late.
The missed
opportunities for assessing late-filing penalties are due to the IRS’ reliance
on its examiners to manually detect and address filing noncompliance. This conclusion is consistent with the
results of an earlier IRS study in which automation of the penalty-setting
process was simulated. A team from
the IRS Small Business/Self-Employed (SB/SE) Division[2]
reported results from a test in August 2004 that, among other things, simulated
automating the penalty-setting process for delinquent Forms 5471. The
test showed 38 (76 percent) of the 50 taxpayers could not establish reasonable
cause for filing 1 or more Forms 5471 late and were assessed $1.12 million in
penalties that they would have otherwise avoided.
We compared the
team’s methodologies, which were documented in the team’s report, with some
best practice concepts for changing work processes outlined in the Government
Accountability Office Business Process Reengineering Assessment Guide. As
a result, we offer three observations the IRS may find useful in its efforts to
better administer penalties for late-filed Forms 5471 and 5472.
First, the IRS
team’s test results, and the results of our analysis, show the current process
of relying on examiners to manually detect and address filing noncompliance with Forms 5471 and 5472 is leaving gaps
between the number of penalties assessed and the number that should have been assessed. These performance gaps, according to the Business
Process Reengineering Assessment Guide, make the process an excellent
candidate for improvement because the process may be fundamentally inefficient.
Second, the initial results presented by the IRS team for automating the penalty-setting process for delinquent Forms 5471 need to be updated and expanded into a business case[3] that includes a comparison of the various costs associated with automating the process to the expected benefits to be returned. This additional work is needed to provide IRS executives with supporting information for use in deciding whether to pursue a more detailed pilot study that will be needed before automating the process agency-wide.
Third, if a decision is made to implement an automated
penalty-setting process, a thorough pilot program will need to be designed and
executed. The IRS has successfully used pilot programs to evaluate the soundness
of other process changes and pinpoint trouble spots so necessary adjustments
can be made before full implementation.
A well-designed pilot program will provide opportunities to delve into
details not previously covered, such as testing the changes needed to automate
the penalty-setting process for delinquent Forms 5472 and addressing potential
nonfilers of both Forms 5471 and 5472.
Recommendations
To better promote filing compliance with Forms 5471 and 5472, we recommended the Commissioner, SB/SE Division, convene a study group to develop a business case for deciding whether or not to pursue automating the penalty-setting process for Forms 5471 and 5472. We also recommended the Commissioner, SB/SE Division, coordinate with other IRS decision makers and use the business case to document the reasons for deciding whether or not to initiate a pilot program to implement an automated penalty-setting process for Forms 5471 and 5472 agency-wide.
Response
IRS management agreed with our recommendations and indicated that a cross-functional study group will be formed to develop a business case for deciding whether or not to pursue automating the penalty-setting process for Form 5471 and 5472. In addition, the group’s business case will be used to document the reasons for deciding whether or not to initiate a pilot program that will implement an automated penalty-setting process.
Although IRS management agreed to act on our recommendations, they expressed two concerns about our outcome measure. First, they suggested that, in computing the outcome measure, we used the duplicate filings of Forms 5471 and 5472 and may not have considered if the original Forms 5471 and 5472 were filed timely as attachments to related timely filed income tax returns. Second, IRS management is concerned with the 76 percent figure we used to estimate the number of Forms 5471 and 5472 that were filed late and had no reasonable cause. Specifically, the concern is that the 76 percent figure comes from a very small study conducted by the IRS and may not accurately reflect conditions in the universe of Forms 5471 and 5472 that are filed. Management’s complete response to the draft report is included as Appendix V.
Office of Audit Comment
With regard to IRS management’s two concerns about our outcome measure, we believe some clarification is needed. First, we acknowledge using samples of duplicate filings of Forms 5471 and 5472 in computing the outcome. However, we also verified through the IRS Master File[4] that the original Forms 5471 and 5472 were, in fact, filed late because they were attached to late-filed income tax returns. Second, we agree with IRS management that the 76 percent “no reasonable cause” figure may not be accurate and believe this shortcoming is fully disclosed in Appendix IV.
Copies of this report are also being sent to IRS officials affected by the report recommendations. Please contact me at (202) 622-6510 if you have questions or Curtis Hagan, Assistant Inspector General for Audit (Small Business and Corporate Programs), at (202) 622-3837.
Thousands of Delinquent Forms 5471 and 5472 Are Not
Investigated
Appendices
Appendix
I – Detailed Objective, Scope, and Methodology
Appendix
II – Major Contributors to This Report
Appendix
III – Report Distribution List
Appendix V
– Management’s Response to the Draft Report
In general, Forms 5471 and 5472[5]
are information documents that individuals, partnerships, corporations, and
trusts attach to their income tax returns to report results of foreign
operations and amounts from certain transactions with foreign-related parties. To avoid penalties, the documents need to be
completed and filed with the Internal Revenue Service (IRS) by the due date,
including extension, of the related income tax returns. Unless the related income tax returns are
filed electronically, taxpayers are also required to file duplicate Forms 5471
and 5472 with the IRS Philadelphia Submission Processing Site in
With American businesses expanding to overseas markets and
more foreign entities doing business in the United States, the IRS increasingly
needs and uses the information provided on these Forms ****2(b), 2(d)****. The Forms,
among other things, disclose international intercompany transactions. ****2(d)****
Forms 5471 and 5472 play an important role in promoting compliance in the international tax arena. Their importance is reflected in the severity of the penalties that can be imposed for not filing them timely. The penalty for not filing a required Form 5471 or 5472, or for not filing it timely, is $10,000. The $10,000 penalty can also be applied if a Form was filed timely but was substantially incomplete when filed. Also, the IRS is authorized under the Internal Revenue Code to assess additional $10,000 penalties in certain delinquency situations that are not corrected after the IRS provides required notification.
This review was performed in the IRS Large and Mid-Size
Business and the Small Business/Self-Employed (SB/SE)[8]
Divisions, which are respectively headquartered in
Management Controls Guide Examiners
in the Penalty-Setting Process for Taxpayers Who Do Not Comply With Forms 5471
and 5472 Reporting Requirements
IRS examiners have the primary responsibility for detecting and addressing noncompliance with requirements to file Forms 5471 and 5472. To assist examiners in meeting this responsibility, the IRS has an array of policies, mechanisms, procedures, and techniques (management controls) that are in line with the Government Accountability Office (GAO) Standards for Internal Control in the Federal Government. At the agency level, there is a broad policy statement on penalties that was revised in June 2004 to provide guidance for examiners, as well as other IRS personnel, and included overall goals[9] for implementing the policy. The policy statement underscores the role penalties play in promoting compliance with and fairness in the tax system by imposing an economic cost on those who do not voluntarily comply with the tax laws. In implementing the revised policy, the IRS provided an agency-wide training session on penalty administration and augmented the training by developing and making available to examiners agency-wide a comprehensive audit technique guide. Figure 1 provides an overview of the goals reflected in the IRS’ new penalty policy.
|
Goals |
Overview |
|---|---|
|
Enhance and encourage
compliance. |
Penalties provide an
important tool to promote compliance and fairness in the tax system by
increasing the costs for those who do not comply with the tax laws. |
|
Curb the use of abusive
tax transactions. |
Accuracy-related penalties
combat the undermining effect abusive transactions have on the tax system. |
|
Promote sound and
efficient tax administration. |
Penalties may occasionally
be waived as part of a strategy to encourage prompt resolution of tax issues. |
|
Promote consistency in
applying penalties. |
The IRS Office of Penalty
and Interest Administration reviews and approves changes to its Penalty
Handbook, which all agency employees are to use and follow. |
|
Demonstrate fairness of the
tax system. |
Provide taxpayers with
opportunities to provide reasons why penalties should not be assessed by
considering evidence in favor of not assessing penalties. |
Source:
Treasury Inspector General for Tax Administration analysis of IRS Policy
Statement 20-1.
At the divisional level, Quality Assurance staffs review samples of examination cases and assess the degree to which examiners comply with standards, including those related to Forms 5471 and 5472 penalties. The reviews serve as a mechanism for measuring and evaluating the quality of examinations and penalty determinations, communicating areas of concern up the chain of command, identifying potential training needs, and improving work processes. In addition to reviews by Quality Assurance staffs, mid-level managers may evaluate how well examiners are developing penalty issues during their operational reviews. Operational reviews are required to be performed at least annually to ensure work is being done in conformance with procedures.
At the examiner level, the Internal Revenue Manual serves as the official compilation of procedures and detailed instructions that govern examinations and the penalty-setting process. Although an examiner’s primary responsibility is determining the correct income tax liability during an examination, the Internal Revenue Manual requires examiners to complete compliance checks for Forms 5471 and 5472 as well as for other information returns. This is done to ensure all required information returns are timely and correctly filed. As summarized in Figure 2, examiners’ compliance checks generally consist of a four-step process that involves inspecting copies of an entity’s Forms 5471 and 5472 filed with the IRS and comparing them to what is reported on the tax return to assist in determining if a more detailed examination is warranted. If an examiner detects noncompliance, he or she is to obtain the delinquent Form(s) and consider assessing penalties if warranted.
|
Required Steps |
Purpose |
|---|---|
|
1.
Compare data residing
on IRS automated information systems to line items on the tax return. |
Evaluate the taxpayer’s Forms 5471 and 5472
potential reporting requirements before initiating contact to start the
examination. |
|
2.
Interview the
taxpayer or his or her designated representative about the accounting
procedures and system of records. |
Identify potential strengths and weaknesses in the
taxpayer’s procedures used to ensure Forms 5471 and 5472 are timely and
correctly filed. |
|
3.
Document steps
taken in analyzing records that ensured Forms 5471 and 5472 were timely and
correctly filed. |
Analysis and documentation provides support
information for determining if a taxpayer met his or her reporting requirements
and is used in management reviews designed to ensure examiners are analyzing
the proper records and making correct decisions. |
|
4.
Expand examination as appropriate to include Forms
5471 and 5472. |
Secure delinquent Forms 5471 and 5472 and assess
penalties as warranted. |
Source:
Treasury Inspector General for Tax Administration analysis of the Internal
Revenue Manual.
Additionally, front-line managers are an important control component in the penalty-setting process at the examiner level because they are responsible for the quality of work performed by the examiners they supervise. To ensure examiners’ work is meeting acceptable quality standards, including penalty considerations for Forms 5471 and 5472, managers use a variety of techniques. These techniques, as we have previously reported,[10] include observations and discussions with examiners and reviews of work during examinations and after they are closed. Through these observations, discussions, and reviews, front-line managers attempt to identify problems so examiners can take prompt corrective actions.
Thousands of Delinquent Forms 5471 and 5472 Are
Not Investigated
Despite having
authority under the Internal Revenue Code to impose penalties and layers of
management controls to guide the penalty-setting process, the IRS is missing opportunities
to better promote filing compliance with Forms 5471 and 5472 by relying on its examiners
to manually detect and address filing noncompliance. By nature, the examination process is highly selective
given that less than 1 percent of all income tax returns filed annually are
examined. In addition, even when the IRS
conducts an income tax examination, procedures are not always followed in
considering and making correct penalty determinations. In Fiscal Year 2005, we reported[11] that, in 78 percent of the cases we reviewed, examiners were either too lenient
and did not recommend penalties that were warranted or had not documented case
files indicating that applicable penalties were considered. Our results from this review were similar to conclusions
that continue to be reached by the IRS Quality Assurance staffs as well as
those reported previously by the former IRS Internal Audit function[12] and the GAO.[13]
To illustrate the
missed opportunities, we analyzed statistically valid samples of 925 Forms 5471
and 5472 from a population of 245,419 that had been processed for Tax Year 2002. We found 3 percent of the Forms in our sample
were filed late (i.e., attached to income tax returns that were filed late). However, while IRS computers had assessed
delinquency penalties for most of the applicable late-filed tax returns, not
one penalty had been assessed for late-filed Forms 5471 or 5472 in our sample. Projecting the results of our samples to the
total of 245,419 Forms 5471 and 5472 that were processed for Tax Year 2002, we
estimate 7,929 Forms were filed late but were not assessed a late-filing
penalty. The late-filing penalties on
these 7,929 Forms, at $10,000 per Form, would have totaled approximately $79.2
million if these taxpayers did not have a reasonable cause for filing late. Comparatively, IRS records show that, on
average, examiners annually assess a total of 69 Forms 5471 and 5472
delinquency penalties.
****2(c)****
Similar concerns were previously identified by
IRS personnel
Recognizing the penalty-setting process for Forms 5471 and
5472 could be strengthened, a team from the IRS SB/SE Division reported results
from a test in August 2004 that, among other things, simulated automating the
penalty-setting process for delinquent Forms 5471. Although the IRS test had some shortcomings
that included using a nonstatistically valid sample of 50 taxpayers who filed
delinquent Forms 5471, the findings nevertheless support our conclusion that opportunities to better promote filing
compliance in this area are being missed.
The test showed 38 (76 percent) of the 50 taxpayers could not establish
reasonable cause for filing 1 or more Forms 5471 late and were assessed $1.12
million in penalties they would have otherwise avoided. ****2(c)**** at the Philadelphia Submission Processing Site,
which are highlighted in Figure 3.
|
****2(c)**** |
|
|
|
****2(c)****
Due to time
constraints, we did not validate, in detail, the results of the IRS team’s
feasibility test. However, we did
compare the team’s methodologies documented in the team’s report to some best
practice concepts for changing work processes that are outlined in the GAO
Business Process Reengineering Assessment Guide (BPRAG). As a
result, we have some observations the IRS may find useful in its effort to better
administer penalties for late-filed Forms 5471 and 5472. First, the IRS team’s test results,
especially when combined with our analysis, show the current process of relying
on examiners to detect and address filing noncompliance with Forms 5471 and 5472 is leaving gaps
between the number of penalties assessed and the number that should have been
assessed. These gaps between desired and
actual outcomes make the process an excellent candidate for improvement,
according to the BPRAG, because it may be fundamentally inefficient.
Second, the initial results presented by the IRS team for automating the penalty-setting process for delinquent Forms 5471 need to be updated and expanded into a business case[14] that includes a comparison of the various costs associated with automating the process to the expected benefits to be returned. This additional work is needed to provide IRS executives with supporting information for use in deciding whether to pursue a more detailed pilot study that will be needed before automating the process agency-wide. According to the BPRAG, the business case will need to show the cost savings involved with implementing the change and the potential burdens that could be imposed on compliant taxpayers by having to respond to inquiry notices. Consideration will also be needed to determine whether the IRS currently has the organizational capacity, in terms of personnel and resources, to implement the change given that it is involved in an agency-wide effort to update computer systems and other business practices under the Business Systems Modernization program. Since its inception in 1998, the Business Systems Modernization program has been a top priority for the IRS due in part to its size, complexity, and importance for improving performance and accountability agency-wide.
Third, a thorough pilot program will need to be designed and
executed once the decision is made to pursue implementation. As
we have previously reported,[15] the IRS has successfully designed and used
pilot programs to evaluate the soundness of other process changes in actual practice,
secure the support of the employee union, and pinpoint trouble spots so necessary
adjustments can be made before full implementation. A well-designed pilot program will provide
opportunities to delve into details not previously covered in our work or the
work done by the IRS team, such as testing the changes needed to automate the
penalty-setting process for delinquent Forms 5472 and addressing potential
nonfilers of both Forms 5471 and 5472.
Recommendations
Recommendation 1: The Commissioner, SB/SE Division, should convene a study group to develop a business case for deciding whether or not to pursue automating the penalty-setting process for Forms 5471 and 5472. The business case should include a comparison of the various costs associated with automating the process to the potential benefits that could be returned. It should also determine if the IRS currently has the organizational capacity to automate the process given the priority the Business Systems Modernization program has on personnel and resources.
Management’s Response: IRS management agreed with this recommendation. The Director, Specialty Programs, SB/SE Division, will convene a cross-functional study group to develop a business case that will help the IRS determine whether or not to pursue an automated system for the penalty-setting process.
Recommendation 2: The Commissioner, SB/SE Division, should coordinate with other IRS decision makers and use the business case to document the reasons for deciding whether or not to initiate a pilot program to implement an automated penalty-setting process for Forms 5471 and 5472.
Management’s Response: IRS management agreed with this recommendation. The Director, Specialty Programs, SB/SE Division, will coordinate with other IRS decision makers and use the business case to document the reasons for deciding whether or not to initiate a pilot program for automating the penalty-setting process for Forms 5471 and 5472.
Although IRS management agreed to act on our recommendations, they expressed two concerns about our outcome measure. First, they suggested that, in computing the outcome measure, we used the duplicate filings of Forms 5471 and 5472 and may not have considered if the original Forms 5471 and 5472 were filed timely as attachments to related timely filed income tax returns. Second, IRS management is concerned with the 76 percent figure we used to estimate the number of Forms 5471 and 5472 that were filed late and had no reasonable cause. Specifically, the concern is that the 76 percent figure comes from a very small study conducted by the IRS and may not accurately reflect conditions in the universe of Forms 5471 and 5472 that are filed.
Office of Audit Comment: With regard to IRS management’s two concerns about our outcome measure, we believe some clarification is needed. First, we acknowledge using samples of duplicate filings of Forms 5471 and 5472 in computing the outcome. However, we also verified through the IRS Master File[16] that the original Forms 5471 and 5472 were, in fact, filed late because they were attached to late-filed income tax returns. Second, we agree with IRS management that the 76 percent “no reasonable cause” figure may not be accurate and believe this shortcoming is fully disclosed in Appendix IV.
Appendix I
Detailed Objective,
Scope, and Methodology
The overall objective of this review was to evaluate whether the Internal Revenue Service (IRS) sufficiently uses penalties to encourage filing compliance for entities with Forms 5471 and 5472[17] reporting requirements. During the review, we relied on databases provided to us by the IRS. Although we did not audit to determine the accuracy and reliability of the information in any of the databases, we checked the reasonableness of our results against the IRS Master File.[18] Our checks are described below and did not identify any material errors in the information used from the databases. Except as noted otherwise, we used judgmental sampling techniques due to time and resource constraints. To accomplish the objective, we:
I.
Used the Government Accountability Office Standards
for Internal Control in the Federal Government to identify the policies,
mechanisms, procedures, and techniques (management controls) the IRS
established to assist examiners in meeting their responsibility for detecting
and addressing filing noncompliance with Forms 5471 and 5472.
II.
Interviewed IRS officials in the Philadelphia
Submission Processing Site in
III.
Analyzed statistically valid samples of 925
Forms 5471 and 5472 from a population of 245,419 Forms 5471 and 5472 that had
been processed for Tax Year 2002 to determine the number of documents filed
late that avoided a delinquency penalty and the potential impact on
revenues. The statistically valid samples
were based on a 95 percent confidence level.
The final precision rates for the samples ranged from ±4.8 percent to +5.49
percent. The expected error rate was
based on pilot samples of either 30 or 60 Forms 5471 or 5472, and the final samples’
expected error rates ranged from 3.3 percent to 65 percent. The accuracy of the projection from the
samples into the population was verified with IRS Statistics of Income Division[20]
staff.
IV.
Compared a judgmental
sample of 21 Forms 5471 and 5472 from our statistically valid samples of
925 Forms 5471 and 5472 to source tax returns to verify whether documents were
filed and posted to the proper taxpayer accounts.
V. Analyzed extracts from the IRS Master File for Fiscal Years 1999 to 2005 to determine the number of penalties assessed against taxpayers who did not comply with Forms 5471 and 5472 reporting requirements.
VI. Reconciled a judgmental sample of 19 transactions included in our Fiscal Years 1999 to 2005 Master File extracts to the source Master File to identify missing accounts or accounts with inaccurate information in our extracts.
VII. Used the Government Accountability Office Business Process Reengineering Assessment Guide in assessing how well the project team applied best practices concepts outlined in the Guide to the team’s feasibility study that recommended automating the penalty-setting process for Forms 5471.
Appendix II
Major Contributors
to This Report
Curtis
Hagan, Assistant Inspector General for Audit (Small Business and Corporate
Programs)
Kyle
Andersen, Director
Preston
Benoit, Acting Director
Frank
Dunleavy, Audit Manager
William
Tran, Lead Auditor
Stanley
Pinkston, Senior Auditor
Dorothy Richter, Information Technology
Specialist
Appendix III
Commissioner C
Office of the
Commissioner – Attn: Chief of Staff C
Deputy Commissioner
for Services and Enforcement SE
Deputy
Commissioner, Large and Mid-Size Business Division SE:LM
Deputy
Commissioner, Small Business/Self-Employed Division SE:S
Director, Examination, Small Business/Self-Employed Division SE:S:E
Director, Pre-Filing and Technical Guidance, Large and Mid-Size Business Division SE:LM:PFTG
Chief Counsel CC
National Taxpayer Advocate TA
Director, Office of Legislative Affairs CL:LA
Director, Office of
Program Evaluation and Risk Analysis
RAS:O
Office of
Management Controls OS:CFO:AR:M
Audit Liaisons:
Commissioner, Large and Mid-Size Business Division SE:LM
Commissioner,
Small Business/Self-Employed Division
SE:S
Appendix IV
This appendix presents detailed information on the measurable impact that our recommended corrective actions will have on tax administration. This benefit will be incorporated into our Semiannual Report to Congress.
Type and Value of Outcome
Measure:
· Increased Revenue – Potential; $60.3 million per year; $301 million over 5 years. This represents the additional revenue associated with using automation to close the gaps between the number of penalties assessed and the number that should be assessed when Forms 5471 and 5472[21] are filed late (see page 5).
Methodology Used to
Measure the Reported Benefit:
To estimate the potential additional revenue associated with
closing the gaps between the number of penalties assessed and the number that should be assessed when Forms 5471 and
5472 are filed late, we:
Appendix V
Management’s Response to the Draft Report
The response was
removed due to its size. To see the
response, please go to the Adobe PDF version of the report on the TIGTA Public
Web Page.
[1] The Form
5471 is an Information Return of U.S. Persons With Respect To Certain Foreign Corporations,
while the Form 5472 is an Information Return of a 25% Foreign-Owned
[2] The SB/SE Division is one of the IRS’ operating divisions; the taxpayers it serves include small businesses and self-employed individuals.
[3] The Government Accountability Office Business Process Reengineering Assessment Guide defines a business case as a structural proposal for business improvement that functions as a decision package for organizational decision makers.
[4] The Master File contains postings of all tax data and related information pertaining to taxpayers so the file reflects a continuous updated and current record of each taxpayer’s account. All settlements with taxpayers are effected through computer processing of the Master File account. The Master File data are also used for accounting records; issuance of refund checks, bills, or notices; answering inquiries; classifying returns for audit; preparing reports; and other matters concerned with the processing and enforcement activities of the IRS.
[5] The Form
5471 is an Information Return of U.S. Persons With Respect To Certain Foreign
Corporations, while Form 5472 is an Information Return of a 25% Foreign-Owned
[6] The Philadelphia Submission Processing Site is a location at which individuals and businesses may file their tax returns.
[7] United States Department of the Treasury, IRS, Report on the Application and Administration of Section 482; 1999.
[8] The taxpayers served by the SB/SE Division include small businesses and self-employed individuals, while taxpayers served by the Large and Mid-Size Business Division include businesses with assets of more than $10 million.
[9] According to the United States Office of Management and Budget Circular A‑11, Preparing, Submitting, and Executing the Budget, goals are broad statements of desired outcomes that should reflect the agency’s priorities and provide a clear direction for future action.
[10] Consistent and Effective Manager Involvement Is Needed in Examinations of Large Businesses (Reference Number 2004-30-054, dated February 2004).
[11] The Strategy to Reemphasize Penalties in Corporate Examinations Could Be Enhanced (Reference Number 2005-30-123, dated August 2005).
[12] Now the Treasury Inspector General for Tax Administration Office of Audit.
[13] Tax Administration: Negligence and Substantial Understatement Penalties Poorly Administered (GAO/GGD-91-91, dated July 1991).
[14] The GAO BPRAG defines a business case as a structural proposal for business improvement that functions as a decision package for organizational decision makers.
[15] One example is The Fast Track Dispute Resolution Pilot Program Was Successful, but Some Challenges Remain (Reference Number 2004-30-119, dated July 2004).
[16] The Master File contains postings of all tax data and related information pertaining to taxpayers so the file reflects a continuous updated and current record of each taxpayer’s account. All settlements with taxpayers are effected through computer processing of the Master File account. The Master File data are also used for accounting records; issuance of refund checks, bills, or notices; answering inquiries; classifying returns for audit; preparing reports; and other matters concerned with the processing and enforcement activities of the IRS.
[17] The Form
5471 is an Information Return of U.S. Persons With Respect To Certain Foreign
Corporations, while Form 5472 is an Information
Return of a 25% Foreign-Owned
[18] The Master File contains postings of all tax data and related information pertaining to taxpayers so the file reflects a continuous updated and current record of each taxpayer’s account. All settlements with taxpayers are effected through computer processing of the Master File account. The Master File data are also used for accounting records; issuance of refund checks, bills, or notices; answering inquiries; classifying returns for audit; preparing reports; and other matters concerned with the processing and enforcement activities of the IRS.
[19] The Philadelphia Submission Processing Site is a location at which individuals and businesses may file their tax returns.
[20] The IRS Statistics of Income Division collects, analyzes, and disseminates information on Federal taxation for the Department of the Treasury Office of Tax Analysis, Congressional Committees, the IRS in its administration of tax laws, other organizations engaged in economic and financial analysis, and the general public.
[21] The Form
5471 is an Information Return of U.S. Persons With Respect To Certain Foreign
Corporations, while Form 5472 is an Information
Return of a 25% Foreign-Owned
[22] The IRS Statistics of Income Division collects, analyzes, and disseminates information on Federal taxation for the Department of the Treasury Office of Tax Analysis, Congressional Committees, the IRS in its administration of tax laws, other organizations engaged in economic and financial analysis, and the general public.