Audit Reports - FY2001 - No Script

SEP 2001 | AUG 2001 | JUL 2001 | JUN 2001 | MAY 2001 | APR 2001
MAR 2001 | FEB 2001 | JAN 2001 | DEC 2000 | NOV 2000 | OCT 2000

September 2001

Report NumberReport Details and Links
200140192The Internal Revenue Service Successfully Processed Individual Tax Returns During the 2001 Filing Season
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Management Response

200140185Letter Report: Substantial Earned Income Credit Is Paid to Non-Entitled Individuals Who Use Not Valid for Work Social Security Numbers
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200120191Management Advisory Report: Annual Assessment of the Internal Revenue Service’s Information Security - Fiscal Year 2001
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200110187The Internal Revenue Service Needs to Improve Controls Over Computer Codes Used to Accelerate Tax Enforcement Actions
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200140162Actions to Develop Goals and Standards and Upgrade the Management Information System for the Innocent Spouse Program Have Not Been Fully Implemented
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Executive Summary

200130181Significant Efforts Have Been Made to Improve Information Reporting for Foreign Persons, But Substantial Work Remains
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200130165Opportunities Exist to More Effectively Process Personal Service Corporation Income Tax Returns
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Management Response

200110178Compliance With the Internal Revenue Service Restructuring and Reform Act of 1998 Section 1204 Has Not Yet Been Achieved
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200110188Improvements Should Be Made to Better Control and Report Internal Revenue Service Restructuring and Reform Act of 1998 Section 1203 Information
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Executive Summary

200130145Management Advisory Report: Additional Analyses of Employer's Quarterly Federal Tax Returns Suggest Possible Tax Compliance Issues
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200140184More Can Be Done to Help Taxpayers Comply With Alternative Minimum Tax Provisions
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Management Response

200130169Automated Referral System Weaknesses Have Placed Customer Service Goal Accomplishment at Risk
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200130168Improvements in Recording Third Party Addresses From Tax Returns Will Reduce Undeliverable Business Mail
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Management Response

200130166Management Advisory Report: Comparing the Internal Revenue Service’s Verification of Income for Wage Earners and Business Taxpayers
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200120179Uncertainties Facing the Customer Communications 2002 Project May Jeopardize Its Timely Deployment
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200120171Monitoring of Long Distance and Cellular Telephone Costs Continues To Need Improvement
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Executive Summary

200110186Providing Incomplete Taxpayer Complaint Information Increases the Risk That Statutory Reporting Requirements Are Not Met
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200110180Continuing Oversight is Needed to Ensure the Success of the Exempt Organization Imaging Project
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200110177The Exempt Organizations Function’s Examination Workplan Can Be Improved to Increase Its Effectiveness
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200110141Improvements Have Been Made to Eliminate Illegal Tax Protester Designations
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200110174FINANCIAL REVIEW OF CRIMINAL INVESTIGATION’S GROUP I UNDERCOVER OPERATIONS
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Executive Summary

200110170The National Taxpayer Advocate Provided Appropriate Training on the Associate Advocates’ Role and Responsibilities
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200110157Most Taxpayers Are Advised of Their Rights Before Signing an Agreement to Extend the Assessment Statute of Limitations
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Management Response

200130175Management Advisory Report: Tax Return Filing and Examination Statistics
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20011c153Report on Adequacy and Compliance of Revised Disclosure Statement, Effective December 30, 2000
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200140183Millions of Dollars In Erroneous Education Credits Continue to Be Allowed
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200130176The Examination Function Developed Many Necessary Controls for Its Electronic Classification System
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200130172Management Advisory Report: Message Paging Could Enhance the Communication of Time-Sensitive Information Throughout the Toll-Free Telephone Enterprise
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200130167Initial Electronic Filing of Large Partnership Returns Was Successful, but Additional Checks Are Needed to Ensure the Accuracy of Information From These Returns Used in Matching Programs
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Management Response | Audit Comment

200130164The Internal Revenue Service Has an Opportunity to Relieve Considerable Taxpayer Burden Involving the Estimated Tax Penalty
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200130158Some Individual Taxpayers Are Inappropriately Receiving Tax Credits Intended for Businesses That Provide Access for Disabled Americans
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200140161Letter Report: The Misclassification of Erroneous Refunds Has Caused Some Taxpayers to Be Treated Unfairly and Actual Inventories to Be Understated
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200140150Letter Report: Some Taxpayers Are Being Incorrectly Included in the Federal Payment Levy Program
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200130159Management Advisory Report: The Strategy for Curbing Abusive Corporate Tax Shelter Growth Shows Promise but Could Be Enhanced by Performance Measures
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200130148Tax Law Changes Are Needed to Improve Fairness in Paying Interest on Tax Refunds
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Executive Summary

200110147Compliance With Certain Taxpayer Rights Provisions Contained in the Internal Revenue Service Restructuring and Reform Act of 1998 Could Be Improved
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200110129Opportunities Exist to Reduce the Time to Respond to Taxpayers Who Protest Examiners' Findings and Request an Appeals Conference
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Executive Summary

200140163Spanish-Speaking Taxpayers Receive Expanded Access to Telephone Assistance
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200140160Letter Report: Controls During the Processing for the Adoption Credits Help Ensure Taxpayers Receive the Correct Benefit
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200130155Management Advisory Report: The Electronic Tax Law Assistance Program Outperformed Other Free Internet Web Sites in Answering Small Business and Self-Employment Tax Law Questions
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200130154The Case Processing - Examination Support Processing Function Is Timely Performing Many of Its Responsibilities
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200120152Letter Report: Authoritative Guidelines and Processes Are Needed for Classifying Information Technology Projects
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200120144Improvements Are Needed in the Management of the e-Services Project to Enable Timely Progress Towards Future Goals
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Executive Summary | Management Response | Audit Comment

200140182Letter Report: Information on the Tax Return Is Not Used to Validate Many of the Requirements for the Credit for the Elderly or the Disabled Before It Is Allowed
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August 2001

Report NumberReport Details and Links
200140151Letter Report: Write-off of Taxes Owed Resulted in Inequitable Treatment of Taxpayers
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Management Response | Audit Comment

200140149Controls Over Houston Receipts Left Taxpayer Cash Payments Vulnerable to Embezzlement
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Executive Summary

200120146The Internal Revenue Service Is Making Progress, But Is Not Yet in Full Compliance With the Requirements of the Clinger-Cohen Act
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Executive Summary

200120143The Telecommunications Modernization Project Provided Some Benefits, But Process Improvements Are Needed for Future Projects
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Executive Summary

200140142The Internal Revenue Service Needs to Ensure Accuracy of Publications
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Executive Summary

200130132Significant Tax Revenue May Be Lost Due to Inaccurate Reporting of Taxpayer Identification Numbers for Independent Contractors
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Executive Summary

20011c135Report on Audit of Termination for Convenience Proposal TOSNO-99-D-00006
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200130139Management Advisory Report: The Estimated Cost of the Internal Revenue Service’s Toll-Free Telephone Service Exceeds $600 Million
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200120140The Customer Relationship Management Examination Project Experienced Delays and Increased Costs, But Lessons Learned Should Improve Future Modernization Projects
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Executive Summary

200110136 Additional Management Actions Are Needed to Better Process and Safeguard Tax Exempt and Government Entities Division User Fee Payments
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Executive Summary

200130137Management Advisory Report: Significant Efforts Have Been Made to Address the Large and Mid-Size Business Division’s Human Capital Concerns, but a Formal Workforce Planning Model Has Not Been Developed
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200130131Better GPRA Quantity Indicators Are Needed for Toll-Free Telephone Service
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Executive Summary

200130125The Pre-filing Agreement Pilot Project Was Successful, But Faces Challenges in Converting to an Operational Program
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Executive Summary

20011c133Report on Audit of Specified Cost Elements for Indefinite Delivery/Indefinite Quality Proposal
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20011c128 Review of Contractor’s Accounting System
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200140138Letter Report: The Internal Revenue Service Adequately Handled Installment Agreements on Large Dollar Accounts
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200140130Letter Report: Opportunities Exist to Improve the Performance Indicators Used to Convey Toll-Free Telephone Accuracy Accomplishments
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200110127Full Compliance With Requirements for Notifying Taxpayers of Federal Tax Lien Filings Has Not Yet Been Achieved
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Executive Summary

20011c114TIRNO-92-C-00014 Incurred Costs Audit Fiscal Year 1998
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200130118A Prototype to Help New Small Business Employers Appears Effective, But More Information Is Needed Before Expanding It Nationwide
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Executive Summary

200130117Letter Report: Additional Controls Are Necessary to Ensure that All Businesses Are Classified by Their Principal Business Activity
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200110126Letter Report: Full Compliance With Statutory Requirements for the Disclosure of Collection Information to Joint Filers Cannot Be Determined (Fiscal Year 2001)
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200110103Improvements Are Needed to Comply With Legal and Procedural Requirements for Collection Statute Extensions and Installment Agreements
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Executive Summary

20011c115TIRNO-92-C-00014 Incurred Costs Audit Fiscal Year 1999
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July 2001

Report NumberReport Details and Links
200130124Letter Report: Increased Oversight Is Needed to Ensure Taxpayers Receive Credit for Millions of Dollars in Excess Collections Accounts
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200130119Controls Over the Identification and Selection of Foreign Controlled Corporations for Examination Need Improvement
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Executive Summary

200120109Management Advisory Report: Review of Longstanding Concerns with the Treasury Communications System Program
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200130123The Internal Revenue Service Protects the Government's Interests When Taxpayers File for Bankruptcy, but Some Controls Could Be Improved
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Executive Summary

200110112The Internal Revenue Service Should Continue Taking Action to Improve Compliance With the Freedom of Information Act and Related Procedures
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Executive Summary

200140122Management Advisory Report: Additional Options to Collect Tax Debts Need to Be Explored
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200140121Letter Report: The Internal Revenue Service Did Not Thoroughly Validate the Accuracy of the Mortgage Interest Credits and the Related Mortgage Interest Deductions
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200140102Letter Report: The Implementation of a New Audit Selection Program for Earned Income Credit Filers Could Result in Significant Taxpayer Burden
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200120111Letter Report: Planning Efforts to Protect Critical Infrastructure Facilities Are Adequate
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200110081Management Advisory Report: No Violations of the Fair Debt Collection Practices Act Resulted in Administrative or Civil Actions (Fiscal Year 2001)
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Executive Summary

200140120Letter Report: Overall, the Internal Revenue Service Processed Child and Dependent Care Credits Correctly
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200120108Persistent Physical Security Vulnerabilities Should Be Corrected to Better Protect Facilities and Computer Resources
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200110116Letter Report: The Internal Revenue Service Has Not Implemented a Process to Monitor Compliance With Direct Contact Provisions
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200110113The Internal Revenue Service Complied With Levy Requirements
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Executive Summary

200110095Final Management Advisory Report - Review of Alleged Billing Discrepancies on the Exam Year 2000 Replacement Project (Contract TIR-NO-99-Z-0004)
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20011c110Incurred Cost Audit Fiscal Year 1998
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20011c107Incurred Cost Audit for TIR-94-0028 Fiscal Year 1997
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June 2001

Report NumberReport Details and Links
20011c105Report on Audit of Specified Cost Elements for Time and Material Proposal TIRNO-01-R-00005
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20011c104Rate Review of Proposal TIRNO-01-R-00004
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200140106Letter Report: Our Experience in Asking the Internal Revenue Service Tax Law Questions on Its Toll-Free System Was Not Satisfactory
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200110100The Criminal Investigation Function Needs to Improve Its Oversight During Implementation of the Webster Report Recommendations
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Executive Summary

200130099Management Advisory Report: The Internal Revenue Service Could Reduce the Number of Business Tax Returns Destroyed Because of Missing Information
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Executive Summary

200120092Controls Over The IRS’ Masterfile System Are Generally Adequate, But Some Improvement Is Needed
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200130080Management Advisory Report: Concerns with the Processing of Small Business Corporation Returns at the Atlanta Processing Center in July 1999
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Executive Summary

200110093Improvements Can Be Made to the Internal Revenue Service's Federal Financial Management Improvement Act Remediation Plan Process
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Executive Summary

200110098Review of the Effectiveness of Criminal Investigation's Strategic Planning Process
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Executive Summary

200110097The Criminal Investigation Function Substantially Accomplished Organizational Stand-Up
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Executive Summary

200130084Stronger Actions Are Needed to Ensure Partnerships Withhold and Pay Millions of Dollars in Taxes on Certain Income of Foreign Partners
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200120101Controls Over the Internet Gateway Should Be Improved to Better Deter and Detect External Attacks
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May 2001

Report NumberReport Details and Links
200130096The Internal Revenue Service Needs to Consistently Use Special Circumstances in the Offer in Compromise Program
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Executive Summary

20011c094 Audit of Selected Final Voucher TIRNO-95-D-00068, Task Order 6
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200110085Management Advisory Report: The Internal Revenue Service’s Implementation of the GPRA During Fiscal Year 2000
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200130088Management Advisory Report: An Evaluation of Digital Analysis as a Potential Technique for Identifying Erroneous Fuel Tax Claims
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200120083Further Business Results Measure Development Can Improve Management of the Information Systems Organization
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Executive Summary

200110091Additional Management Actions Are Needed to Enhance Data Security When Processing User Fee Payment Information
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Executive Summary

20011c090Agreed Upon Procedures for TIRNO-92-C-00014
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20011c089Audit of Selected Final Vouchers TIRNO-95-D-00065
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200110087Improvements to the Tax Exempt and Government Entities Correspondence Operation Would Enhance Customer Service
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Executive Summary

200110082Letter Report: Future Internal Revenue Service Strategic Plans Should Provide More Information
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200140079The Performance of the Customer Service Toll-Free Telephone Program Needs Improvement to Better Handle Millions of Taxpayer Calls
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Executive Summary

200130057Management Advisory Report: Existing Compliance Function Processes Were Transferred Into the New Small Business/Self-Employed Division
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200110061Letter Report: The Internal Revenue Service Complied With Legal and Internal Guidelines When Seizing Property for Payment of Tax
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200130076Opportunities Exist to Improve the Tip Rate Determination and Education Program
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Executive Summary

20011c066Agreed Upon Procedures For Solicitation TIRNO-00-R-00033
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200110068Taxpayer Service on Lien and Levy Appeals Could Be Further Improved
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Executive Summary

200140078Management Advisory Report: The Notice Review Program Should Be Improved to Prevent Erroneous Notices From Being Sent to Taxpayers
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Executive Summary

200140077Letter Report: The Internal Revenue Service Continues to Give Incorrect Tax Law Information in Taxpayer Assistance Centers
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Management Response

April 2001

Report NumberReport Details and Links
20011c070Audit of Selected Relocation Costs Fiscal Years 1999 and 2000 TIRNO-99-D-00001
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200110073The Taxpayer Advocate Service Effectively Responded to Taxpayers Requesting Relief from a Significant Hardship
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Executive Summary

200110067GPRA: Weaknesses in the Service Center Correspondence Examination Process Reduce the Reliability of the Customer Satisfaction Survey
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Executive Summary

200140069Management Advisory Report: Ineffective Administration of the Individual Taxpayer Penalty Program Creates Inequity
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200120071Letter Report: The Internal Revenue Service Complied with Federal Privacy Policies Regarding the Collection of Personal Information on Federal Web Sites
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200130056Management Advisory Report: The Small Business/Self-Employed Division Needs to Improve Taxpayer Correspondence and Availability of Management Information
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20011c058Report on Estimating System and Internal Controls
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200120072Disaster Recovery Plans for Mainframe Systems at the Tennessee Computing Center Have Improved, But Mid-Range Systems Still Need Attention
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200120065Security Over Data from the Department of Health and Human Services Should Be Improved
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March 2001

Report NumberReport Details and Links
200140064Management Advisory Report: Improvements Are Needed to Assess the Use and Impact of the Earned Income Credit Appropriation
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Executive Summary

200130063More Consideration Is Needed During Examinations to Identify Potential Fraud Issues and Refer Cases to Criminal Investigation
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Executive Summary | Management Response

200130054Management Advisory Report: Additional Management Actions Are Needed for Placing Small Business/Self-Employed Division Transition Employees
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200120062The Information Systems Organization Can Improve Processes to Manage Its Budget Appropriation
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Executive Summary

200130060Letter Report: Centralizing the Processing of Business Tax Returns – The Internal Revenue Service Considered Pertinent Risk Factors, but Needs to Update and Test Business Recovery Plans
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20011c050 Audit of Selected Travel Costs TIRNO-99-D-00001
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200120055Progress in Developing the Customer Communications Project Has Been Made, But Risks to Timely Deployment in 2001 Still Exist
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Executive Summary | Management Response | Audit Comment

200140053Audit Reconsideration Cases Create Unnecessary Burden on Taxpayers and the Internal Revenue Service
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Executive Summary

200130052Program Improvements Are Needed to Encourage Taxpayer Compliance in Reporting Foreign Sourced Income
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200110051The Treasury Inspector General for Tax Administration Can Rely Upon Data on the Electronic Disclosure Information Management System for Its Statutory Review
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Executive Summary

200140059Duplicate Dependent and Qualifying Child Overclaims Results in Substantial Losses of Tax Revenue Each Year
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February 2001

Report NumberReport Details and Links
200140049Management Advisory Report: Risks Should Be Weighed When Using Electronic Services as Incentives
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Executive Summary

200140048Letter Report: Improvements at the Lockbox Bank in Atlanta Are Needed to Better Protect Taxpayer Payments and Minimize Processing Costs
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200140047Management Advisory Report: The Probability of Meeting Electronic Tax Administration Goals Remains Questionable
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Executive Summary

200120046The Internal Revenue Service Can Improve Its Capacity and Performance Program to Better Manage the Availability of Its Computer Systems
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Executive Summary

200120045Information Systems Needs to Improve the Clarity of Responses to Audit Reports and Ensure Corrective Actions Are Timely Resolved
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Executive Summary

200120043Electronic Signature Initiatives Could Be Better Defined and Evaluated
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Executive Summary

200140033Management Advisory Report: The Wage and Investment Division Substantially Completed the Five Stand-Up Elements
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Executive Summary

200120039The Business Systems Modernization Office Has Made Solid Progress and Can Take Additional Actions to Enhance the Chances of Long-Term Success
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Executive Summary | Management Response

January 2001

Report NumberReport Details and Links
200140042Letter Report: Oversight of the Philadelphia Lockbox Bank Should Be Improved
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Management Response | 2 | Audit Comment | 2

200140041The Internal Revenue Service Had a Successful 2000 Filing Season; However, Opportunities Exist to More Effectively Implement Tax Law Changes
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Executive Summary

200110044Letter Report: Attestation Review of the Internal Revenue Service’s Fiscal Years 1999 and 2000 Office of National Drug Control Policy Accounting Submissions
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200110040Controls Over Criminal Investigation Investigative Imprest Funds Should Be Strengthened
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Executive Summary

20011c038Audit of Selected Final Vouchers for TIRNO-95-D-00065
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200110027Improved Case Monitoring and Taxpayer Awareness Activities Can Enhance the Effectiveness of the Tax Practitioner Disciplinary Proceedings Program
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Executive Summary

200140021Additional Efforts Are Needed for Improving Revenue Protection
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Executive Summary

200140025Letter Report: Revised Questionable Refund Program Procedures Were Not Consistently Implemented
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200120036Computer Security Controls Should Be Strengthened in the Former Northern California District
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December 2000

Report NumberReport Details and Links
200140030Improvements Are Needed in the Earned Income Credit Recertification Program
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Executive Summary

200120022Controls Over the Development of the Practitioner Secure Messaging System Prototype Should Be Improved
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Executive Summary

200140024The Program for Ensuring Compliance With Anti-Money Laundering Reporting Requirements Should Be Improved
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Executive Summary | Management Response

200110026Additional Management Actions Are Needed to Ensure the Timely and Successful Modernization of the Tax Exempt and Government Entities Division
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Executive Summary

20011c032Incurred Cost Audit TIRNO-95-D-00062 FY97
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20011c029Incurred Cost Audit TIRNO-95-D-00062, FY98
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200130031Management Advisory Report: Substantial Work Remains If the Internal Revenue Service Is to Provide Refund Status Information on the Internet by the Beginning of the 2002 Filing Season
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Executive Summary | Management Response

200110023 The Reliability of the Information on the Exempt Organizations Business Master File Needs to Be Improved
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Executive Summary

200110028The Tax Exempt and Government Entities Division Needs to Improve the Oversight Process for Compliance Project Examination Activities
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Executive Summary

200140035Letter Report: Allegation of Taxpayer Abuse Involving the Earned Income and Child/Dependent Care Tax Credits
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200120034The Control Environment Over the Consolidated Computer System for Collection Activities Needs to Be Strengthened
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November 2000

Report NumberReport Details and Links
200130014The Internal Revenue Service Does Not Effectively Use the Trust Fund Recovery Penalty as a Collection Enforcement Tool
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Executive Summary | Management Response

200110012Federal Tax Information Used by Customer Satisfaction Survey Contractors Needs to Be Better Protected
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Executive Summary

200130019Letter Report: More Small Corporate Taxpayers Can Benefit from the Alternative Minimum Tax Exemption Provision
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Management Response

200110018The Asset Management Program Can Be Successful Through Active Executive Monitoring and Oversight
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Executive Summary

200110009The Internal Revenue Service Needs to Ensure That Its Future Annual Program Performance Reports Include All Requested Information
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Executive Summary

200120017Management Should Take Action to Address Employees' Personal Use of E-Mail
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Executive Summary | Management Response

200120016Employees' Extensive Personal Use of the Internet Should Be Controlled
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Executive Summary | Management Response | Audit Comment

200140013Letter Report: The Taxpayer Repeater Indicator Should Be Reprogrammed or Eliminated
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Management Response

200140008Electronic Returns Were Processed Effectively
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Executive Summary

200110011Letter Report: Chief Counsel Properly Administered Fees Paid for Internal Revenue Service Guidance
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200120015Implementation of the New Methodology for Systems Modernization Needs Increased Focus and Support
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Executive Summary | Management Response

200140003The Internal Revenue Service Faces the Challenge of Increased Demands for Tax Return Preparation Assistance in the Future
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Executive Summary

October 2000

Report NumberReport Details and Links
200110010Management Advisory Report: Review of Alleged Regulatory Violation in Administering the Accounting Support Services Contract
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200120020Computer Security Controls Should Be Strengthened in the Former Brooklyn District
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20011c007Incurred Cost Audit TIRNO-95-C-00044
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200110005 The Foundation Information for Real Property Management System Can Be an Effective Tool to Manage Space Inventory
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Executive Summary

200130006Management Advisory Report: Strategic Planning for Toll-Free Telephone Operations Has Made Significant Progress, But Further Improvements Are Needed
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Executive Summary | Management Response | Audit Comment

200120004Efforts to Consolidate Information Systems Staff Need Additional Attention
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Executive Summary | Management Response

200110002 Letter Report: The Tax Exempt and Government Entities Division Needs to Improve the Oversight Process for Referrals and Information Items
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