Audit Reports - FY2002 - No Script

SEP 2002 | AUG 2002 | JUL 2002 | JUN 2002 | MAY 2002 | APR 2002
MAR 2002 | FEB 2002 | JAN 2002 | DEC 2001 | NOV 2001 | OCT 2001

September 2002

Report NumberReport Details and Links
200230184Management Advisory Report:Analysis of Trends in Compliance Activities Through Fiscal Year 2001
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200240203Outreach Initiatives Need to Ensure Taxpayers Receive the Benefit of the Child Tax and Additional Child Tax Credits
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200240202The Internal Revenue Service Continues to Pay Tax Refunds on E-Filed Tax Returns Prior to Ensuring a Signature Document Is Processed
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200220189Annual Assessment of the Internal Revenue Service’s Business Systems Modernization Program
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200210187The New Suspension of Interest Provision Is Not Always Calculated Correctly
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Management Response

20021c197Audit of Termination for Convenience Proposal of Subcontract Number S2233P3057, Prime Contract Number TIRNO-00-D-00020, Task 015
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200240200Although the 2002 Filing Season Was Completed Timely, Customer Service Can Be Improved During Error Processing
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200220198Controls Over the Telecommunications Programs Continue to Need Improvement
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20021c195Agreed Upon Procedures for Subcontract Number S506440, Prime Contract Number TIRNO-95-D-00059
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20021c194Agreed Upon Procedures for Subcontract Number S800654, Prime Contract Number TIRNO-99-D-00001
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20021c193Cost Verification of Subcontract Cost - Prime Contract Number TIRNO-95-D-00059
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20021c192Cost Verification for Subcontract Number S800631, Prime Contract Number TIRNO-99-D-00001
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200240188Management Advisory Report: The Internal Revenue Service Has Made Progress to Address Tax Law Complexity and to Control New Tax Law Implementation
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200230181The Internal Revenue Service Needs to Take Timely and Appropriate Closing Actions on Offers in Compromise
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200210179Improvements Are Needed in the Safety and Health Program to Fully Comply with Laws and Regulations
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200240175Improved Documentation Is Needed to Ensure Taxpayers Are Informed of Their Rights When Requested to Extend the Assessment Statute
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200210196Criminal Investigation’s Use of Confidential Funds for Undercover Operations Is Appropriate; However, Certain Aspects of Undercover Operations Need Improvement
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200210190The Internal Revenue Service Has Implemented a New Policy to Reduce Future Relocation Costs, But Improvements Are Needed in Its Cost Tracking Systems
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200210178Management Advisory Report: The Internal Revenue Service Does Not Yet Have a System that Integrates All Taxpayer Complaints.
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200230186The Internal Revenue Service Needs to Simplify Filing Requirements and Clarify Processing Procedures for Small Business Corporate Returns
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Management Response | Audit Comment

200210183The Travel Charge Card Program’s Controls Could Be Enhanced
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200240176The Internal Revenue Service Has Improved Controls Over the Issuance of Levies, But More Should Be Done
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200230185The Internal Revenue Service Should Evaluate the Feasibility of Using Available Documents to Verify Information Reported on Business Tax Returns
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Management Response | Audit Comment

200230180Nationwide Guidelines and Controls for Lockbox Banks Need Further Improvement
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200210169Improvements Are Needed in the Automated Underreporter Program to Ensure That Taxpayer Information Sent to External Tax Agencies Is Accurate
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200240174The Internal Revenue Service Needs to Improve the Pre-Filing Tax Services Provided to Taxpayers
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200230182Management Advisory Report: Progress in Issuing Employer Identification Numbers Has Been Made, but Enhancements Are Needed
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200230149The Engineer Specialist Program Controls Could Be Improved to Ensure More Timely and Accurate Examinations of Large Corporations
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200230166Management Advisory Report:Progress Has Been Made to Consolidate the Automated Collection System Workload, but Achieving Employee Skill Specialization Remains an Uncertainty
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200220170Additional Improvements Are Needed in the Application of Performance-Based Contracting to Business Systems Modernization Projects
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200230147The Financial Products Specialist Program Controls Could Be Improved to Ensure More Timely and Accurate Examinations of Large Corporations
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200240177The Internal Revenue Service Cannot Monitor Its Compliance With the Direct Contact Provisions
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200240163Compliance With Regulations Restricting the Use of Records of Tax Enforcement Results Shows Improvement
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200230156The Internal Revenue Service Does Not Penalize Employers that File Wage and Tax Statements with Inaccurate Social Security Numbers
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200230148The Large and Mid-Size Business Division Should Consider Changes to the Computer Audit Specialist Program to Address Operational Priorities
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200220165Although Still Behind in Certifying the Security of Sensitive Computer Systems, the Internal Revenue Service Has Made Significant Progress
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200220160The Hardware Refreshment Program Is Generally Effective, But Improvements Can Be Made
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200210123Additional Management Actions Should Be Taken to Ensure That Government Entities’ Customers Meet Their Federal Tax Obligations
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200240167Third Party Designee Information Was Correctly Processed and Made Available to Resolve Account and Notice Inquiries
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200230171Controls Over Compliance Initiative Projects Have Improved, but Use of the Process Is Limited
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20021c157Report on Audit of Direct and Indirect Costs for Fiscal Year 2001
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200240162Efforts Are Still Needed to Discourage the Use of Illegal Tax Protester and Similar Designations
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200220168System-Level Controls for the Internal Revenue Service’s Mainframe Computers Are Generally Adequate; However, Additional Actions Are Needed
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200210164Management Advisory Report - Appeals Should Further Evaluate Team Concept and Settlement Authority Before Implementing Nationwide
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200220199Annual Assessment of the Internal Revenue Service’s Information Security - Fiscal Year 2002
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August 2002

Report NumberReport Details and Links
200240161Management Advisory Report: Progress Was Made to Provide Taxpayers With Correct Answers to Tax Law Questions
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200210158Management Advisory Report: Appeals Can Enhance the Usefulness of Appeals Quality Measurement System Results
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20021c153TIRNO-93-C-0026 Incurred Costs and Indirect Expense Rates Audit Fiscal Year 2000
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200240159Compliance With Statutory Requirements for the Disclosure of Collection Information to Joint Filers Cannot Be Determined
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200240155The Internal Revenue Service Continues to Comply With the Law When Seizing Taxpayers’ Property
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200210150The Criminal Investigation Function Provides Adequate Guidance to Field Offices for Money Laundering Investigations
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200210154Expansion of the Workforce Planning Process Would Increase Opportunities to Identify and Address Staffing Risks
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200210151The National Taxpayer Advocate Has Taken Significant Steps to Implement Selected Provisions of the Internal Revenue Service Restructuring and Reform Act of 1998
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200210143Additional Improvements Will Better Focus the Employee Plans Function’s Examinations Workplan on Areas That Identify and Correct Noncompliance
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200230139The Internal Revenue Service Worked Quickly to Assist Business Taxpayers Needing Disaster Relief After September 11, 2001
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20021c152Report on Audit of Direct and Indirect Costs for Contractor’s Fiscal Year 2001 Incurred Costs
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200240144Computers Used to Provide Free Tax Help and That Contain Taxpayer Information Cannot Be Accounted For
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200220138The Selection, Monitoring, and Management of Systems Improvement Projects, Such as the Print Consolidation Project, Need Modification
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200210140The Internal Revenue Service Responded to the Needs of Surviving Individual Taxpayers Following the September 11, 2001, Terrorist Attacks
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200240137The Quality of Toll-Free Tax Law Assistance During the 2002 Filing Season Improved; However, More Can Be Done to Improve Quality and Enhance Service
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200210110Management Advisory Report:Actions Have Been Taken to Prepare for the Processing of Deceased Terrorist Victims’ Income Tax Returns, but Additional Work Is Necessary
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200220145Persistent Security Weaknesses at Internet Connections Can Be Traced to a Lack of Policies and Procedures
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20021c134TIRNO-95-D-00067 Report on Examination of Direct And Indirect Costs and Rates For Fiscal Year Ended December 18, 1998
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20021c133TIRNO-99-D-0005 Report on Compliance with Requirements Applicable to Major Programs and on Internal Control Over Compliance in Accordance with the Office of Management and Budget Circular A-133 Fiscal Year 2001
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20021c132TIRNO-94-D0089, TIRNO-94-D-00890005, TIRNO-94-D-00890006, TIRNO-D-00890007, TIRNO-D-00890008, TIRNO-D-00890010 Report of Incurred Cost Submission For Fiscal Year 1998 and 1999
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20021c131TIR-95-D-00065 Report on Contract Audit Closing Statement Task Order Numbers 0009, IR-95-NO-4646, and 0021
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20021c130TIRNO-95-D-00062 Incurred Costs Audit For Fiscal Year Ending December 31, 1998
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200240142Despite Some Problems, the Internal Revenue Service Properly Identified Returns With Rate Reduction Credit Errors During the 2002 Filing Season
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200240135Compliance With Lien Notice Requirements Has Not Been Achieved
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200220146Management Advisory Report:Progress Has Been Made in Developing Transition to Support Guidance for Modernization Projects
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July 2002

Report NumberReport Details and Links
200230141The Internal Revenue Service Successfully Processed Schedules K-1 for Its Matching Program, However, Tax Form Changes Would Reduce Unnecessary Notices to Taxpayers
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200220136Management Advisory Report:Efforts to Consolidate Information Technology Services Staff Continue to Need Attention
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200230129Management Advisory Report:The Internal Revenue Service Provided High Quality Service to Taxpayers Calling the Toll-Free Line for Tax Forms
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200210102To Provide Quality Service, the Government Entities Organization First Needs to Identify Its Customers
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200230126Most Security Controls Were Adequate at the New Lockbox Facility in Cincinnati, but Some Improvements Are Needed
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Management Response

200220128Management Advisory Report:Comprehensive Measures for Interim Business Systems Modernization Status Reporting Are Needed
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200220124The Latest Update to the Enterprise Architecture Improves on Previous Versions, But Processes to Develop Future Updates Could Be Improved
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200230127Most Security Controls Were Adequate at the New Lockbox Facility in Dallas, but Some Improvements Are Needed
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Management Response

200230125The Internal Revenue Service Does Not Always Address Subchapter S Corporation Officer Compensation During Examinations
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Management Response

200230120Management Advisory Report:The Internal Revenue Service Needs a Reliable Measure of the Quality of Electronic Tax Law Assistance Provided to Small Businesses and Self-Employed Taxpayers
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200230119Management Advisory Report:Progress Is Being Made Toward Providing Specialized Toll-Free Telephone Services to Small Businesses and Self-Employed Taxpayers, but Some Challenges Still Remain
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200230115The Delinquent Tax Return Investigation Program for Employment Taxes Within the Collection Field Function Can Be Improved
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200230114Erroneous Refunds May Be Issued Without a Program to Verify Foreign Partners’ Withholding Claims
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200220122Management Advisory Report:Most Taxpayer Communication Enhancements Planned for 2002 Will Be Delivered, Although Some Are Later Than Originally Expected
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June 2002

Report NumberReport Details and Links
200220121Processes to Effectively Manage the Development of the Custodial Accounting Project Are Improving
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200220109Management Advisory Report: The Configuration of a Security and Communications System Backup Computer Environment Is Not Compliant With Internal Revenue Service Requirements
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200240111E-File Providers Are Not Adequately Screened
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200220117Improvements Made But Actions Still Needed to Prevent Computer Virus Infections
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200240116Advance Refunds Were Accurately Calculated and Issued to Eligible Taxpayers, But Some Undelivered Refunds Were Unnecessarily Delayed
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200240113Management Advisory Report:Taxpayers Continue to Receive Incorrect Answers to Some Tax Law Questions
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200220112Management Advisory Report:Progress Has Been Made in Establishing a Secure Modernization Infrastructure; However, Continuing Risks Could Impact Timely Deployment of Modernization Projects
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Management Response | Audit Comment

200210098Improvements Are Needed to Ensure That Employee Plans Return Information Is Timely Received and That Returns Are Properly Processed and Adequately Safeguarded Improvements Are Needed to Ensure That Employee Plans Return Information Is Timely Received and That Returns Are Properly Processed and Adequately Safeguarded
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200210107Controls Need to Be Strengthened Over the Internal Revenue Service’s Taxable Travel Reporting
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200230092Management Advisory Report:The Internal Revenue Service’s Response to the Falling Level of Income Tax Examinations and Its Potential Impact on Voluntary Compliance
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Management Response | Audit Comment

200210105Better Procedures Are Needed to Ensure Lien Payoff Letters Are ProperlyAuthorized and Accurately Calculated
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200230095Analysis of Notice Error Trends May Identify Systemic and Procedural Causes for Erroneous Notices and Refunds
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200230106The Internal Revenue Service Should Modify Its Federal Tax Lien Practices to Treat Taxpayers More Equitably and Better Protect the Government’s Interest
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May 2002

Report NumberReport Details and Links
200210108Management Advisory Report:Review of Lost or Stolen Sensitive Items of Inventory at the Treasury Inspector General for Tax Administration
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200210101Management Advisory Report:Two Violations of the Fair Debt Collection Practices Act Resulted in Administrative Actions (Fiscal Year 2002)
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200230103The Internal Revenue Service Needs to Ensure Remittance Processing Controls Are Being Followed
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200220100The Management of Information Systems Maintenance Contracts Can Be Improved
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200210104Management Advisory Report:Project Management Techniques Would Help in Managing Risks For the Increased Employee Plan Determination Letter Workload
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200210097The Internal Revenue Service Should Continue to Develop Its Measures Program to Ensure That Its GPRA Measures Cover All of the Major Components of Tax Administration
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200210093Actions Should Continue to Be Taken to Improve Compliance With the Freedom of Information Act and Related Procedures
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200230091Management Advisory Report:The Small Business/Self-Employed Division’s Collection Process Improvement Effort Will Not Adversely Affect Internal Controls,but Potential Risks Still Exist
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200210085Increased Monitoring of the Low-Income Taxpayer Clinics Is Needed to Ensure Compliance with the Grant Terms and Conditions
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200210094Management Advisory Report:The Internal Revenue Service Needs to Implement Policies and Procedures to Ensure Compliance With the Rural Development Act of 1972
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200240090Appropriate Changes Were Made to Tax Products; However, Improvements Are Needed for Tracking the Changes
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200240087Telephone Numbers and Addresses for Local Internal Revenue Service Offices Have Not Been Published in Telephone Books
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200220084Critical Processes and Dependencies Need to Be Addressed to Avoid Further Delays in Deployment of the Enterprise Systems Management Project
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April 2002

Report NumberReport Details and Links
200230066Management Advisory Report: Improvements Have Been Made in Processing Gift Tax Payments and Associated Extensions to File
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200240086Management Advisory Report:Taxpayers Continue to Receive Incorrect Answers to Some Tax Law Questions
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200220073Verification of the Treasury Communications System Invoices Should Be Improved
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20021c083Internal Revenue Service Cost Proposal Evaluation of TIRNO-01-R-00022
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20021c081Report on Concurrent Adequacy and Compliance of Revised Disclosure Statement 02-2, Dated October 30, 2001
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200220082System-Level Controls Over the Detroit Computing Center Mainframe Computers Are Generally Adequate, But Some Improvement Is Needed
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200220064Controls Over the Excise Files Information Retrieval System Web Site Should Be Improved to Better Deter and Detect External Attacks
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March 2002

Report NumberReport Details and Links
200240080The Internal Revenue Service Certifies Its Readiness to Process Individual Income Tax Returns in 2002
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200220075User Activity on Most Sensitive Computer Systems Is Not Monitored
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Management Response

200220074Sensitive Information on Excessed Computers Needs To Be More Effectively Safeguarded
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Management Response

200210078The Internal Revenue Service’s Levy Process Can Be Improved to Ensure Compliance With the Internal Revenue Code
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200210077Taxpayer Burden Can Be Reduced By Ensuring That Taxpayers Have Accurate Information for Submitting Power of Attorney Forms
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200210070Taxpayers Should Be Informed of the Benefits of the Fast Track Mediation Program
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200230071Computer Programming Can Be Used to More Effectively Stop Refunds on Illegal Claims for Reparations Credits
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200220063Controls Over the LexisNexis Connection Should Be Improved to Better Deter and Detect External Attacks
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200210079Taxpayer Advocate Service Employees Made Adjustments to Taxpayer Accounts Without Proper Authorization
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200210072The Large and Mid-Size Business Division’s Risk Analysis Process Complies With Legal Guidelines, but Its Use Should Be Clarified
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200210069Management Advisory Report:The Internal Revenue Service’s Federal Financial Management Improvement Act Remediation Plan Complies With Reporting Requirements
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200210068Appeals Is Generally Complying With the Requirements of the Law for Lien and Levy Appeals Cases
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200240067Management Advisory Report:Numerous Efforts Are Taken to Educate Taxpayers on Innocent Spouse Eligibility Requirements
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200230060Improvements Are Needed to Enable the National Non-filer Strategy to Achieve Its Objectives
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200240046Improvements Need to Be Made to Publications and Instructions to Assist Taxpayers in Successfully Signing Their Tax Returns Electronically
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200230062The Internal Revenue Service Continues to Owe Millions of Dollars in Interest to Taxpayers with Frozen Refunds
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200210065Management Advisory Report:Follow-on Review of Lost or Stolen Sensitive Items of Inventory at the Internal Revenue Service
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200240058The Wage and Investment Division Properly Planned for the 2002 Toll-Free Telephone Operation
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200230076Interim Actions Can Be Taken to Determine Partnerships’ Compliance in Withholding Taxes on Foreign Partners
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200220059The Business Systems Modernization Office Needs to Strengthen Its Processes for Overseeing the Work of the PRIME Contractor
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Management Response

200220057Management Advisory Report:Network Penetration Study of Internal Revenue Service Systems
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200220056The Customer Communications Project 2001 Release Was Deployed, But Testing Processes Did Not Ensure All Applications Were Working As Intended
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February 2002

Report NumberReport Details and Links
200230055Federal Requirements Need Strengthening at Lockbox Banks to Better Protect Taxpayer Payments and Safeguard Taxpayer Information
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Management Response | Audit Comment

200230050Significant Efforts Have Been Made to Combat Abusive Trusts, But Additional Improvements Are Needed to Ensure Fairness and Compliance Objectives Are Achieved
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200240051The Internal Revenue Service Could Improve Its Process to More Reliably Measure the Accuracy of Its Toll-Free Tax Law Assistance
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200210052Management Advisory Report:The Criminal Investigation Function Needs to Monitor the Lead Development Centers to Minimize the Risks Associated with the Accelerated Rollout
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200230054The Centralization of Business Tax Return Processing to Two Submission Processing Centers Is on Schedule, but Disaster Contingency Plans Must Be Updated and Tested
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200210053Attestation Review of the Internal Revenue Service’s Fiscal Year 2001 Annual Accounting of Drug Control Funds
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January 2002

Report NumberReport Details and Links
20021c049Report on Adequacy and Compliance of Revised Disclosure Statement, Dated August 3, 2001
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200220044The System-Level Controls Over the Security and Communications System Are Adequate; However, Improvements Can Be Made
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200230048Management Advisory Report:Significantly More Individual Taxpayers Inappropriately Received Disabled Access Credits for Tax Year 2000 Than for 1999
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200210009GPRA:Criminal Investigation Can Improve Its Performance Measures to Better Account for Its Results
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20021c047Audit of Estimating System Internal Controls
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200220043Improvements Are Needed in the Management of Mid-Level Computer Consolidation to Ensure the Accomplishment of Project Goals
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200220045Controls Over the Procurement Web Site Should Be Improved to Better Deter and Detect External Attacks
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December 2001

Report NumberReport Details and Links
200230041Management Advisory Report: The Small Business/Self-Employed Division Has Made Significant Progress in Addressing Its Human Capital Needs but Still Must Plan for Long-Term Challenges
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200240021There Are Significant Weaknesses in the Internal Revenue Service’s Efforts to Measure Earned Income Credit Compliance
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200230042The Internal Revenue Service Has Made Some Progress, but Significant Improvements Are Still Needed to Reduce Errors in Manual Interest Calculations
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200230035Management Advisory Report: The Small Business/Self-Employed Division Needs to Further Consider the Impact of Potential Examination Reengineering Recommendations
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200230040Increased Management Attention Is Needed to Ensure the Success of Future Notice Redesign Efforts
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20021c039Audit of Final Voucher TIRNO-95-D-00057, Task Order No. 13
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20021c038Audit of Final Voucher TIRNO-95-D-00057, Task Order Number 7
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20021c037Audit of Final Voucher TIRNO-95-D-00057, Task Order No. 6
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20021c036Report on Estimating System And Internal Controls Follow-up Audit
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20021c033Audit of Final Voucher TIRNO-95-D-00058, Task Order Number 7
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20021c031Audit of Final Voucher TIRNO-95-D-00058, Task Order Number 2
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200240028Management Advisory Report:New Job Description Gives Employees Broad Authority Without Additional Compensating Controls
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200240034Implementation of the Remote Examination Toll-Free Telephone Program Is Ongoing
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Management Response

20021c032Audit of Final Voucher TIRNO-95-D-00058, Task Order Number 5
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November 2001

Report NumberReport Details and Links
200240020Better Controls Are Needed to Ensure Appropriated Funds Are Used to Improve the Application of the Earned Income Credit
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200220026Improvements Are Needed in the Telecommunications Data Network Management Program
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200210027The Internal Revenue Service Should Ensure That Its Data on the Treasury’s Performance Reporting System Have Been Verified and Validated
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200210030Management Advisory Report:Review of Lost or Stolen Sensitive Items of Inventory at the Internal Revenue Service
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200210024The Internal Revenue Service Should Continue to Make Improvements to the Low-Income Taxpayer Clinic Grant Program
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20021c022Report on Audit of Timekeeping Practices For Fiscal Year 2001
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200210005The Internal Revenue Service Has Taken Significant Actions, But Increased Oversight Is Needed to Fully Implement the Uniform Asset Disposal Mechanism
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20021c023Audit of Final Vouchers TIRNO-95-D-00060, Task Order Numbers 1, 2, 3, 5, 6, 7, 8 and 9
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200220025Modernization Project Teams Need to Follow Key Systems Development Processes
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200210006Improvements Are Needed in Establishing Yearly Offset Fees for the Treasury Offset Program
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Executive Summary

20021c019TIRNO-95-D-00066 Incurred Cost Audit for Fiscal Years Ended June 30, 1998 and 1999
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20021c015Report on Audit of Billing System Internal Controls
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200210017Management Advisory Report:Restricting the Release of Information Through the Exempt Organization Return Imaging Project
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20021c018Report on Audit of Telecommunications Services
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20021c014TIRNO-95-D-00057 Incurred Costs Audit For Fiscal Year Ending August 31, 1999
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October 2001

Report NumberReport Details and Links
20021c012Report on Audit of Civil Group’s Proposed Indirect Expense and Cost of Money Rates for Forward Pricing and Provisional Billing Rates
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20021c011TIRNO-93-C-0026 Incurred Costs and Indirect Expense Rates Audit Fiscal Year 1999
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20021c010Incurred Costs and Indirect Expense Rates Audit for Fiscal Year 1998: TIRNO-93-C-0026, TIRNO-93-D-0026 and TIRNO-93-D-0036
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200240016While Most Taxpayers Received Accurate and Timely Notification of Their Advance Refunds, Millions Did Not
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Management Response

20021c013TIR-89-0056 and TIRNO-95-D-00062, Incurred Costs Audit For Fiscal Year Ended December 31, 1999
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200210008Pricing Discrepancies on the Long Term Maintenance Computing Center Contract (TIR-NO-96-D-0021)
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200210002The National Taxpayer Advocate Needs to Ensure Operations Employees Receive Training to Identify Cases
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200210001The Office of the Chief Counsel Has Made Significant Progress in Making Its Advice Documents Available to the Public
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Executive Summary

200220007The Internal Revenue Service Encrypts Data Transmitted Between Its Facilities, But Controls Over Cryptography Can Be Improved
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200240004Earned Income Credit Was Paid to Taxpayers Who Did Not Provide Required Documentation During Audits
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200240003Letter Report: The Internal Revenue Service Is Contributing to the Decline in TeleFile Volumes
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