Services

Digital Services

Overview

Digital Services provides public-facing, extranet, and intranet web solutions via the Workplace.gov Community Cloud (WC2) shared services offering to provide the U.S. Department of the Treasury with Software-As-A-Service (SaaS), Platform-As-A-Service (PaaS), and miscellaneous professional services including consulting on business solutions.
 
The WC2 platform addresses the ability to provide agile, cost-effective and secure hosting services for internal, public and extranet applications at the FISMA Moderate / FedRAMP level. The platform offers common management and security services built on top of Commercial Cloud Service Providers (CCSP).
 
The offered services include production and non-production environments supporting use case scenarios such as public websites and application hosting, Extranet services, development & test enclaves and Customer Relationship Management (CRM).

Software-as-as-Service

Content Management Systems (CMS)

  • Drupal
  • SharePoint 2013

Dashboards-as-a-Service

  • Tableau

SalesForce


Application Lifecycle Management (ALM)

  • Atlassian Suite – JIRA, BitBucket, Bamboo and Confluence

Enterprise File Sharing and Sync

  • FileCloud
  • Box.com
  • Platform-as-as-Service
  • SharePoint 2013
  • Drupal Web CMS (also SaaS)
  • Survey Gizmo
  • Salesforce (also SaaS) ((Service anticipated as FY17Offering)
  • Dashboards-as-a-Service (also SaaS) (Service anticipated as FY17Offering)


Professional Services

The offering includes professional services support such as Project Management, Information Architecture SME Reviews, Application Performance Monitoring, Creative Design, Graphic Design, User Experience / Site Usability Consultations, Branding, Custom Application Development & Testing, and Security Oversight and Compliance (FISMA SA&A support).

Content Maintenance

  • Critical Release Support
  • Service Desk
  • 508 Accessibility
  • Site Usability
  • Web Analytics

Premium Support

  • Extended Service Desk Hours
  • Enhanced Service Desk Service Level Objectives
  • Custom Support
 

 

Last Updated: 3/12/2018 8:29 AM