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Report Phone and Email Scams


 

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Report Phone and Email Scams: There are numerous telephone and email scams in which individuals claim to be employees of the Treasury Department.  These scammers often state that they are from the “Department of Legal Affairs,” offer grant money in exchange for you wiring a small payment, or threaten to arrest you within a short period of time unless payment is made. Do not provide personal information or payment to these individuals.  Their actions are crimes under Titles 18 and 31 of the United States Code.

 

If they claim to be from the Internal Revenue Service, report it to phishing@irs.gov, subject line: “IRS phone scam.” You may also report these calls to the Treasury Inspector General for Tax Administration (TIGTA (www.tigta.gov), which has jurisdiction over IRS-related matters.

If they claim to be from the Treasury (non-IRS), report it to OIGCounsel@oig.treas.gov.

For any report of a fraudulent call, include

·         The exact date and time that you received the call (s)

·         The phone number of the caller

·         The geographic location and time zone where you received the call

·         A description of the communication.



What can I do to stop these calls?
Many constituents wonder what they can do to stop the volume of fraudulent calls, many of which come from overseas and are difficult for US law enforcement to prosecute.  Likewise, criminals do not respect US law, so they do not respect the “Do Not Call” list either.  Generally, it is helpful to avoid answering any calls you do not recognize, so you have time to consider and research any demands that might have been left on voicemail. A recent New York Times article, “Robocalls Flooding Your Cellphone? Here’s How to Stop Them”, available at NY Times explores a number of alternative options that potential victims may find helpful.*

Email/Text Scams: Be aware that various scams and cons are also transmitted by email or text.  Often, these emails contain malicious code or attachments, the opening of which can produce a variety of bad results, including collecting your personal data, hacking into your financial and email accounts, and holding your data “hostage” for payment.  For these other emails:

 

 If

 Then

You receive a suspicious phishing email not claiming to be from the IRS ...

Forward the email as-is to reportphishing@antiphishing.org.

You receive an email you suspect contains malicious code or a malicious attachment and you HAVE clicked on the link or downloaded the attachment …

Visit OnGuardOnline.gov to learn what to do if you suspect you have malware on your computer.

You receive an email you suspect contains malicious code or a malicious attachment and you HAVE NOT clicked on the link or downloaded the attachment …

Forward the email to your Internet Service Provider’s abuse department and/or to spam@uce.gov.

We also encourage all victims of email or internet scams to report them to the Federal Bureau of Investigation at www.ic3.gov.  Whenever you report a fraudulent email, you should try to include its ‘header’ information.  This is not the name, subject, and address, but a coded string of text that tells the provider where the email came from, and how.  See the instructions below on accessing this information if your provider is Gmail, AOL, Hotmail, or Yahoo.  For providers not listed, please consult the provider help and support services for instructions.

Gmail:

1.Log in to Gmail

2.Open the message you'd like to view headers for.

3.Click the down arrow next to Reply, at the top of the message pane.

4.Select Show Original.

The full headers will appear in a new window.

 

AOL

1.Log in to your AOL account.

2.Open the message you'd like to view headers for.

3.In the 'Action' menu, select View Message Source.

The full headers will appear in a new window.

 

Hotmail

1.Log in to your Hotmail account.

2.Select Inbox from the left-side menu.

3.Right-click the message you'd like to view headers for and select View Message Source.

The full headers will appear in a new window.

 

Yahoo! Mail

1.Log in to your Yahoo! Mail account.

2.Select the message you'd like to view headers for.

3.Click the Actions dropdown and select View Full Header.

The full headers will appear in a new window.

 

*Neither the US Department of the Treasury nor any bureau or office thereof recommends or endorses any particular product or service mentioned.

Mail Scams:

If you receive something suspicious in the mail claiming to be from the US Department of the Treasury, report it to the Treasury Inspector General:

OIG Hotline: OIG Hotline Page

Email: oigcounsel@oig.treas.gov

Phone: 800-359-3898 (toll free)



 

 

 

 

 

Last Updated: 7/25/2017 4:38 PM

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