TIGTA Seal graphic

Treasury Inspector General for Tax Administration

Press Release

September 14, 2011
TIGTA - 2011-54
Contact: Karen Kraushaar
(202) 622-6500

IRS Evaluating Employees On Fair And Equitable Treatment Of Taxpayers, Not On Enforcement Activities

WASHINGTON --The Internal Revenue Service (IRS) is not evaluating its enforcement employees’ job performance based on quotas or other records of tax enforcement results, according to a new report from the Treasury Inspector General for Tax Administration (TIGTA).

The IRS Restructuring and Reform Act of 1998 (RRA 98) requires the IRS to ensure that managers do not use any record of tax enforcement results to evaluate its enforcement employees. TIGTA is required by RRA 98 to annually assess the IRS’s compliance with these restrictions on the use of enforcement statistics.

TIGTA’s review found that IRS managers did not include records of tax enforcement results in employees’ performance evaluations in compliance with Section 1204(a) of RRA 98. The review also found that IRS managers did evaluate employees on the fair and equitable treatment of taxpayers and did prepare quarterly self-certifications showing their compliance with RRA 98 Sections 1204(b) and (c) respectively.

“Based on the results of our audit, the IRS’s efforts to enforce the employee evaluation requirements under Section 1204 are generally effective and are helping to protect the rights of taxpayers,” said J. Russell George, Treasury Inspector General for Tax Administration.

TIGTA did not make any recommendations in this report. IRS management agreed with the report language and conclusions.

Read the report.


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